Hybrid M365 Records Officer: Governance & Compliance

British Transport Police; Cardiff; Hybrid; GBP 31,000 - 43,000; Full time

Benefits offered by this job

Annual leave 28 days

Family-friendly policies

Blue Light Card access

Salary sacrifice options

Rail season ticket loan

Transport Benevolent Fund

Fully funded apprenticeships

Police pension scheme

Job summary

British Transport Police (BTP) is hiring a M365 Records Officer to join the Information Management team. You will develop and implement records management across Microsoft 365, ensuring compliance with data protection and retention rules.

Using Microsoft Purview and eDiscovery, you will advise stakeholders, create policies, and deliver training to support new tools and ways of working. Travel across the country may be required.

Qualifications

• Educated to A-Level or equivalent.
• Must hold or be able to attain a Records Management qualification (e.g., PDP Records Management Practitioners Certificate).
• Experience using electronic records management systems, ideally within Microsoft 365 (Purview and eDiscovery).
• Experience of information governance and data management with retention requirements.
• Ability to interpret complex legislation and translate to practical solutions.
• Experience developing guidance, policies and training for new systems.
• Strong communication and stakeholder engagement skills.
• Excellent organisation and time management under pressure.

Responsibilities

• Develop and implement records management processes across Microsoft 365.
• Use Purview and eDiscovery to support information governance and records management.
• Collaborate with stakeholders to improve information management, retention and disposal.
• Provide expert advice on records management and Microsoft 365 compliance features.
• Develop policies, guidance and training for new tools and ways of working.
• Monitor compliance performance and identify improvement opportunities.
• Act as a subject matter expert for records management in Microsoft 365 and Purview.

Skills

Communication

Stakeholder engagement

Influencing skills

Time management

Education

A-Level or equivalent

Records Management qualification

Tools

Microsoft Purview

eDiscovery

Microsoft 365

Job description

British Transport Police (BTP) is hiring a M365 Records Officer to join the Information Management team. You will develop and implement records management across Microsoft 365, ensuring compliance with data protection and retention rules.

Using Microsoft Purview and eDiscovery, you will advise stakeholders, create policies, and deliver training to support new tools and ways of working. Travel across the country may be required.