Hybrid London: Digital Growth Lead, Client Services

Publicis Groupe UK; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work opportunities

Competitive compensation

Great benefits package

Office in White City

Job summary

Epsilon, part of Publicis Groupe, seeks a Strategic Client Services Manager in London to lead tactical and creative development for top brands, building personalised digital strategies and ensuring seamless integration on the Epsilon platform.

The role collaborates with 12 cross teams and client stakeholders to drive growth, retention, and KPI attainment in a hybrid London-based environment.

Qualifications

• 2–4 years of client management or commercial experience in the digital marketing landscape.
• Excellent interpersonal and communication skills at all levels.
• Experience working in a target-driven environment, with a track record of exceeding growth KPIs.
• Demonstrated ability to grow client revenue through strategic up- and cross-selling of tailored solutions.
• Solid commercial insight, with the ability to identify and manage growth opportunities across a broad portfolio.
• Strong organisational and project management experience.
• Creative and strategic thinking with a focus on continuous improvement.

Responsibilities

• Lead tactical and creative development for a portfolio of top brands.
• Design and implement personalised digital strategies on the Epsilon platform.
• Collaborate with internal specialists and client stakeholders to deliver outcomes.
• Drive revenue growth and client retention through tailored solutions.

Skills

Client management

Commercial experience

Interpersonal skills

Growth KPIs

Cross-selling

Project management

Strategic thinking

Job description

Epsilon, part of Publicis Groupe, seeks a Strategic Client Services Manager in London to lead tactical and creative development for top brands, building personalised digital strategies and ensuring seamless integration on the Epsilon platform.

The role collaborates with 12 cross teams and client stakeholders to drive growth, retention, and KPI attainment in a hybrid London-based environment.