Hybrid IFA Administrator – Cirencester, Client Service

Anderson Recruitment Ltd; Cirencester; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

Anderson Recruitment Ltd is recruiting on behalf of a well-established independent financial planning business in Cirencester for an IFA Administrator on a full-time, permanent basis. The role offers hybrid working with the option to work from the Gloucester hub if preferred.

You will support advisers throughout the client journey, handling new business, client servicing and provider interactions to ensure accurate records and compliant, timely processing from application through to completion.

Qualifications

• Experience in an IFA, wealth management or financial planning environment.
• Strong client service focus with high standards of administration.
• Familiarity with FCA regulations and compliance standards.

Responsibilities

• Process new business applications and supporting documentation through to completion.
• Maintain accurate client records and update information on Intelligent Office.
• Prepare illustrations, quotations and documentation for adviser client meetings.
• Liaise with clients, providers and advisers to progress applications and resolve queries.
• Manage client transactions and policy servicing on provider platforms.
• Process policy alterations, withdrawals and claims, ensuring all documentation is issued promptly.
• Monitor outstanding business and chase providers to ensure timely completion.
• Provide comprehensive administrative support to Financial Advisers, helping to deliver an excellent client experience.
• Ensure all work is completed in line with FCA requirements, company procedures and compliance standards.
• Support the wider team with general administrative duties as required.

Skills

Client service

Administrative support

Adviser liaison

Tools

Intelligent Office

Job description

Anderson Recruitment Ltd is recruiting on behalf of a well-established independent financial planning business in Cirencester for an IFA Administrator on a full-time, permanent basis. The role offers hybrid working with the option to work from the Gloucester hub if preferred.

You will support advisers throughout the client journey, handling new business, client servicing and provider interactions to ensure accurate records and compliant, timely processing from application through to completion.