Hybrid Housing Officer (6-Month Fixed Term)

WMJobs; Rugby; Hybrid; GBP 33,000 - 36,000; Full time

Benefits offered by this job

35 days leave

Hybrid work up to 60%

LGPS

Flexi time

Leave purchase

Subsidised parking

Induction program

Future Leaders programmes

Professional subscription paid

Family friendly policies

Health & wellbeing support

Compassionate leave

Retail discounts

Cycle to Work

Job summary

Rugby Borough Council is seeking a Housing Officer on a fixed-term contract for six months, working full-time (37 hours per week). The role focuses on patch-based housing management, tenancy and estates support to help tenants sustain their tenancy within the Housing Services Team.

The ideal candidate will have solid knowledge of housing management legislation, experience dealing with the public, and the ability to remain calm in pressurised situations. Hybrid working is available.

Qualifications

• Good working knowledge of sustainment and enforcement within housing management.
• Experience dealing with the public face-to-face and by phone; pressurised situations handled calmly.

Responsibilities

• Provide patch-based housing management, tenancy and estates support to enable tenant success.
• Deliver proactive and reactive service delivery to sustain tenancies.
• Work with the Housing Services Team to help tenants sustain their tenancy.

Skills

sustainment knowledge

enforcement knowledge

housing management

public-facing communication

Job description

Rugby Borough Council is seeking a Housing Officer on a fixed-term contract for six months, working full-time (37 hours per week). The role focuses on patch-based housing management, tenancy and estates support to help tenants sustain their tenancy within the Housing Services Team.

The ideal candidate will have solid knowledge of housing management legislation, experience dealing with the public, and the ability to remain calm in pressurised situations. Hybrid working is available.