Hybrid Home Claims Specialist – Technical

Hastings Direct; Leicester; Hybrid; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Up to 5% annual discretionary bonus

Hybrid working (1 day per week in office)

25 days holiday plus bank holidays

Pension match up to 10%

Life insurance (4 x base salary)

Discounted Hastings Direct products

Referral bonus of £500 for each friend

Microsoft Surface laptop provided

Job summary

Hastings Direct is looking for a Technical Claims Handler based in Leicester. This role involves managing customer claims and ensuring positive outcomes. The ideal candidate will have experience in Home Claims handling and strong communication skills.

Offering a competitive salary with up to 5% annual bonus, hybrid working model, 25 days holiday, and various employee benefits like life insurance and a tech scheme.

Qualifications

• Experience in Home Claims notification and end-to-end case handling.
• Ability to build strong relationships with colleagues, suppliers, and customers.
• Solid understanding of general insurance principles and claims processes.

Responsibilities

• Manage a portfolio of claims to achieve optimal outcomes.
• Act as a technical referral point for colleagues and suppliers.
• Handle and resolve customer complaints effectively.

Skills

Home Claims experience

Strong communication skills

Collaboration using MS Teams

System navigation skills

General insurance principles

Job description

Hastings Direct is looking for a Technical Claims Handler based in Leicester. This role involves managing customer claims and ensuring positive outcomes. The ideal candidate will have experience in Home Claims handling and strong communication skills.

Offering a competitive salary with up to 5% annual bonus, hybrid working model, 25 days holiday, and various employee benefits like life insurance and a tech scheme.