Hybrid Health Assessment Clinician

Serco USA; Reading; Hybrid; GBP 47,000 - 50,000; Full time

Benefits offered by this job

Holidays 25 days

Pension 6%+

Hybrid working

Training bonus 5%

Quarterly bonus 10%

CPD & training

Health & wellbeing programs

Employee discounts

Volunteer day

Reimbursement of subscriptions

Job summary

Serco is seeking a Functional Assessor in Reading to support the Department for Work and Pensions. The role blends clinical expertise from nursing, OT, physiotherapy, paramedic or pharmacist backgrounds with detailed report writing and client conversations.

Hybrid working and a supportive team culture are highlighted. Expect to conduct assessments with patients and coordinate with healthcare professionals, producing comprehensive reports and contributing to improved customer outcomes within a

Qualifications

• One year of post-registration experience as a Nurse (RGN, RMN, RNLD), Occupational Therapist, Physiotherapist, Paramedic or Pharmacist.
• Full registration with a relevant UK regulator (NMC, HCPC or equivalent), with an active PIN and no restrictions.
• Strong communication and listening skills, with the ability to write concise, accurate reports.
• Good IT skills and the ability to work efficiently under time pressures.

Responsibilities

• Speak with customers by phone, face to face or online.
• Carry out functional health assessments and gather accurate, detailed information.
• Consult with treating healthcare professionals where appropriate.
• Produce fair, high-quality reports on behalf of the Department for Work and Pensions.
• Use your observational, communication and note-taking skills to ensure every customer is treated with care and respect.

Skills

Strong communication skills

Active listening

Report writing

Good IT skills

Time management

Education

Nurses/OT/PT/Paramedics/Pharmacists registered

Tools

PC & software literacy

Job description

Serco is seeking a Functional Assessor in Reading to support the Department for Work and Pensions. The role blends clinical expertise from nursing, OT, physiotherapy, paramedic or pharmacist backgrounds with detailed report writing and client conversations.

Hybrid working and a supportive team culture are highlighted. Expect to conduct assessments with patients and coordinate with healthcare professionals, producing comprehensive reports and contributing to improved customer outcomes within a