Hybrid European Retail Programs Lead

HH Global Group; Manchester; Híbrido; GBP 90.000 - 120.000; Jornada completa

Descripción de la vacante

HH Global Group is seeking an experienced Account Director to lead the delivery of complex retail marketing and brand execution programs across Europe. You will manage end-to-end client relationships and multiple workstreams from conception to execution, ensuring on-time, on-budget delivery with high quality standards.

The role requires strong commercial acumen, extensive retail production knowledge, and the ability to lead cross-functional, multi-market teams in a blended work model with

Formación

• Extensive experience in Account Management or Account Direction within a production, retail marketing, brand implementation or agency environment.
• Proven experience delivering multi-market programs across Europe.
• Strong knowledge of retail production, including POSM, fixtures, visual merchandising and in-store execution.
• Experience managing large-scale installation, maintenance and field service programs.
• Strong understanding of manufacturing, procurement, logistics and supply chain processes.
• Demonstrated commercial acumen with responsibility for account P+L, budgeting and revenue growth.
• Experience managing complex stakeholder groups across multiple countries and cultures.
• Ability to balance strategic account leadership with operational delivery excellence.
• Excellent client relationship management and presentation skills.
• Strong negotiation and problem-solving capabilities.
• Experience leading and mentoring account and project teams.
• Ability to manage multiple priorities within a fast-paced, deadline-driven environment.

Responsabilidades

• Lead and develop senior client relationships across multiple European markets.
• Own the end-to-end delivery of retail marketing, merchandising and in-store execution programs.
• Manage complex projects encompassing creative artwork adaptation, temporary and permanent POSM production, fixture manufacturing, installation and ongoing maintenance services.
• Provide strategic oversight across all project workstreams, ensuring alignment between client objectives, delivery plans and commercial performance.
• Lead and coordinate multi-disciplinary teams including account management, production, procurement, logistics, installation and field service teams.
• Oversee program budgets, forecasting, financial reporting and profitability.
• Drive operational excellence, identifying opportunities to improve processes, efficiencies and service delivery models.
• Manage project risks, escalations and issue resolution across multiple markets and stakeholders.
• Ensure consistency of execution and governance standards across all European territories.
• Develop implementation strategies and rollout plans for large-scale retail programs.
• Identify opportunities for account growth and expansion of services across existing client portfolios.
• Support contract renewals, business reviews, client presentations and strategic planning initiatives.
• Maintain a strong understanding of market dynamics, supplier networks and operational capabilities across Europe.
• Act as a senior escalation point for client and internal stakeholder concerns.

Descripción del empleo

HH Global Group is seeking an experienced Account Director to lead the delivery of complex retail marketing and brand execution programs across Europe. You will manage end-to-end client relationships and multiple workstreams from conception to execution, ensuring on-time, on-budget delivery with high quality standards.

The role requires strong commercial acumen, extensive retail production knowledge, and the ability to lead cross-functional, multi-market teams in a blended work model with