Hybrid Estates Administrator – Compliance & Procurement

Akari Care Limited; Leeds; Hybride; GBP 23 000 - 27 000; Plein temps

Résumé du poste

Akari Care Limited is seeking an Estates Administrator to join the Leeds Support Centre. The role supports Estate Managers and Maintenance Operatives, handling inbox management, PO processing, and contractor liaison to ensure safety and compliance across the estate.

Working Monday to Friday 8.30am–5pm, this hybrid position combines three days in the Leeds office with two days at home. Excellent customer service, organisation, and deadline-driven performance are essential in a fast-paced

Qualifications

• Excellent front line customer service skills.
• Ability to communicate effectively across teams and with external contractors.
• High standard of personal organisation and attention to detail.
• Strong keyboard skills and ability to use management systems effectively.

Responsabilités

• Daily management of Estates’ email inbox and estates management systems and dashboard
• First line telephone support to Akari’s care homes and external contractors
• Raise and allocate approved purchase orders and/or jobs to contractors via estates management systems
• Escalation of significant issues to the Estates Managers
• Ensure external contractors provide timely responses to requests for quotations
• Ensure that jobs are completed on time and to deadline by contractors, following up and escalating if needed
• Ensure that jobs are appropriately approved in line with delegated authority levels
• Match contractor invoices to approved purchase orders
• Confirm care homes are satisfied with works before closing jobs
• Ensure compliance certificates are uploaded on a timely basis, following up with contractors
• Provision of estates management information and KPIs to colleagues as required

Connaissances

Customer service

Communication

Telephone etiquette

Organisation

Attention to detail

Keyboard skills

Teamwork

Process improvement

Deadline orientation

Flexible / adaptable

Description du poste

Akari Care Limited is seeking an Estates Administrator to join the Leeds Support Centre. The role supports Estate Managers and Maintenance Operatives, handling inbox management, PO processing, and contractor liaison to ensure safety and compliance across the estate.

Working Monday to Friday 8.30am–5pm, this hybrid position combines three days in the Leeds office with two days at home. Excellent customer service, organisation, and deadline-driven performance are essential in a fast-paced