Hybrid Enterprise Systems Support Specialist

Exeter; Exeter; Hybrid; GBP 31,000 - 38,000; Full time

Benefits offered by this job

Flexible working opportunities

Generous annual leave

Competitive pension contributions

Health and wellbeing initiatives

Sustainability & environment focus

Job summary

University of Exeter is seeking a Business Systems Support Analyst to join IT Services, delivering high‑quality business systems and digital services that support education and administration.

This full‑time, permanent role offers hybrid working from campus and home, with a starting salary from £34,630 on Grade E, and an emphasis on collaboration, robust API integrations, and continuous service improvement.

Qualifications

• Experience supporting and developing business-critical applications and integrations.
• Strong understanding of APIs and web services, with ability to document technical concepts clearly.
• Experience with Microsoft technologies, Cloud services, Power Platform, Agile/DevOps would be advantageous.

Responsibilities

• Support and develop core university business applications (e.g. HR, Finance) and integrations between platforms.
• Collaborate with users, colleagues and third-party suppliers to implement reliable IT solutions.
• Investigate issues, identify root causes and deliver robust improvements in line with service levels.

Skills

Business systems

APIs & integrations

Stakeholder collaboration

Customer service

Tools

Microsoft technologies

Power Platform

Cloud services

Agile/DevOps

Job description

University of Exeter is seeking a Business Systems Support Analyst to join IT Services, delivering high‑quality business systems and digital services that support education and administration.

This full‑time, permanent role offers hybrid working from campus and home, with a starting salary from £34,630 on Grade E, and an emphasis on collaboration, robust API integrations, and continuous service improvement.