Hybrid Design Researcher: Transform Customer Insights

Pontoon; Ouzlewell Green; Híbrido; GBP 40.000 - 60.000; Jornada completa

Descripción de la vacante

Pontoon is recruiting a Design Researcher for a 6-month hybrid role based in Leeds, with flexibility to work from Manchester, Bristol, or Edinburgh. You will drive mixed-method research across the product lifecycle, including recruiting participants and running usability sessions within Agile teams.

You will translate findings into concrete product recommendations, influence stakeholders, and contribute to digital transformation initiatives within the financial services sector.

Formación

• Experience leading design research across product life cycles.
• Ability to translate insights into actionable recommendations for product teams.
• Strong stakeholder management and communication skills.

Responsabilidades

• Plan and deliver end-to-end research activities across the product life cycle.
• Lead qualitative research including usability testing, interviews, and contextual inquiry.
• Manage complex participant recruitment and research panels.

Conocimientos

Design Research

UX Research

Qualitative Research

Usability Testing

Stakeholder Management

Agile

Herramientas

Jira

Confluence

Descripción del empleo

Pontoon is recruiting a Design Researcher for a 6-month hybrid role based in Leeds, with flexibility to work from Manchester, Bristol, or Edinburgh. You will drive mixed-method research across the product lifecycle, including recruiting participants and running usability sessions within Agile teams.

You will translate findings into concrete product recommendations, influence stakeholders, and contribute to digital transformation initiatives within the financial services sector.