Hybrid Delivery & Operations Lead (London)

Superco - Shopify Platinum Partner; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

Superco - Shopify Platinum Partner is looking for a Delivery Manager to enhance operations in London. This role involves client management, project tracking, and working closely with the executive team.

The ideal candidate has extensive experience in agency settings, is strong in English, and can manage multiple projects. The position offers visibility in a small team and a path for growth.

Work is hybrid, with 2-3 days in the London office. Benefits include the chance to shape operations in a growing agency.

Qualifications

• At least three years of experience working with Shopify.
• Five or more years in an agency, consultancy, or professional services firm.
• Track record of managing multiple projects simultaneously.
• Strong written English for client communications.
• Numerate to read and understand invoices and budgets.

Responsibilities

• Track live project status, budgets, and key dates.
• Run weekly project reviews and produce actionable notes.
• Manage freelancer roster and onboarding processes.
• Prepare monthly management reports on pipeline and utilization.
• Provide cover for the Head of Delivery during absences.

Skills

Experience with Shopify

Strong written English

Calm under pressure

Project management

Numerate skills

Tools

Jira

Job description

Superco - Shopify Platinum Partner is looking for a Delivery Manager to enhance operations in London. This role involves client management, project tracking, and working closely with the executive team.

The ideal candidate has extensive experience in agency settings, is strong in English, and can manage multiple projects. The position offers visibility in a small team and a path for growth.

Work is hybrid, with 2-3 days in the London office. Benefits include the chance to shape operations in a growing agency.