Hybrid Crisis Prevention & Resilience Worker

Confidential; Woking; Hybrid; GBP 25,000 - 31,000; Full time

Job summary

York Road Project in Woking is seeking a Prevention Support Worker to deliver intensive, person-centred support to adults experiencing multiple disadvantage. You will manage a caseload, undertake holistic assessments, and develop reviewable support plans in collaboration with partner organisations.

Hybrid working and flexible hours support work–life balance. The role involves coordinating with local partners, providing practical and emotional support, and promoting long-term stability for

Qualifications

• Experience of supporting adults with complex or multiple support needs.
• Experience of managing a caseload and delivering one-to-one support.
• Understanding of poverty, housing insecurity, poor mental health, substance misuse, offending behaviour and social isolation.
• Ability to undertake assessments and develop support plans.
• Experience of partnership and multi-agency working.
• Strong communication, organisation and record-keeping skills.
• Understanding of safeguarding adults.
• Ability to work independently and use sound judgement.

Responsibilities

• Manage a caseload of approximately 20-22 individuals annually.
• Undertake holistic assessments to identify strengths, needs, risks and goals.
• Develop and review person-centred support plans.
• Provide practical and emotional support tailored to individual circumstances.
• Build trusting relationships that encourage engagement and positive change.
• Deliver support in community settings, individuals' homes and other appropriate locations.
• Identify emerging issues and intervene before they accelerate into crisis.
• Support individuals to improve financial stability, wellbeing and independence.
• Help people strengthen support networks and reduce isolation.
• Encourage the development of skills and confidence to manage future challenges.
• Promote long-term stability and reduce reliance on crisis services.
• Receive and make warm referrals within the consortium.
• Work closely with consortium partners to coordinate support around individuals.
• Signpost and refer to specialist services where appropriate.
• Attend multi-agency meetings and advocate for clients when required.
• Maintain accurate case records and support plans.
• Record all client contacts, interventions and outcomes.
• Complete regular reviews to monitor progress and adapt support where required.
• Contribute case studies, outcome reports and monitoring information for funders and consortium partners.
• Support the evaluation and ongoing development of the service.
• Participate in supervision and training
• Contribute to service improvement and shared learning across the consortium.
• Work in accordance with safeguarding, confidentiality and data protection requirements.

Skills

Caseload management

One-to-one support

Assessments

Partnership working

Communication

Record-keeping

Safeguarding

Independent working

Job description

York Road Project in Woking is seeking a Prevention Support Worker to deliver intensive, person-centred support to adults experiencing multiple disadvantage. You will manage a caseload, undertake holistic assessments, and develop reviewable support plans in collaboration with partner organisations.

Hybrid working and flexible hours support work–life balance. The role involves coordinating with local partners, providing practical and emotional support, and promoting long-term stability for