Hybrid Cloud & AI Business Analyst

IBM; Hursley; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Flexible working

Paternity / maternity leave

Private medical

Dental & optical

Employee Assistance Program

Group pension plan

Job summary

IBM Consulting UK FutureNow is seeking a skilled business analyst to drive requirements gathering, process analysis, data insights, and stakeholder alignment across public and private sectors.

You will collaborate with business and technical teams, define acceptance criteria, oversee UAT, support change management, and help translate complex needs into clear technical specifications. A Bachelor's Degree is required.

Qualifications

• Bachelor's Degree.
• Experience in business analysis and requirements gathering.
• Proficiency with BPMN, UML, and process modeling.
• Experience with SQL, Excel, BI tools.

Responsibilities

• Requirements Gathering & Management: Elicit detailed business requirements from stakeholders through interviews, workshops, and surveys. Translate business needs into clear technical specifications (User Stories, Functional Requirement Documents).
• Process Analysis & Optimization: Map current-state processes("As-Is") and design improved future-state workflows("To-Be") to eliminate bottlenecks and lower costs.
• Data Analysis & Insights: Analyze datasets to uncover trends, validate business problems, evaluate solution performance, and support decision-making.
• Stakeholder Alignment: Act as the communication hub between business units (Operations, Finance, Sales) and technical teams (Engineering, Product, IT).
• Solution Validation & Testing: Help define acceptance criteria, oversee User Acceptance Testing (UAT), and ensure delivered solutions match initial requirements.
• Change Management: Assist in training end-users, creating process documentation, and facilitating smooth system rollouts.

Skills

Process Modeling

Data & Analytics

Project Management Tools

Methodologies

Soft Skills

Education

Bachelor's Degree

Tools

Jira

Confluence

Trello

Asana

Job description

IBM Consulting UK FutureNow is seeking a skilled business analyst to drive requirements gathering, process analysis, data insights, and stakeholder alignment across public and private sectors.

You will collaborate with business and technical teams, define acceptance criteria, oversee UAT, support change management, and help translate complex needs into clear technical specifications. A Bachelor's Degree is required.