Hybrid Client Success Consultant — LegalTech

LEAP Legal Software; Bath; Hybrid; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Private health insurance

Gym membership contribution

Employee Assistance Programme

Life insurance

8% employer pension contribution

PerkBox membership

Job summary

LEAP Legal Software in the UK is seeking a Client Success Consultant (LegalTech) to support a portfolio of UK law firms from Bath or Leeds, with hybrid working. You will use your knowledge of our systems to set clients up for success, educate on best practices, and nurture long-term relationships.

The role offers broad exposure to training, upselling, business analysis and public speaking, with proactive care, check-ins, and remote meetings aimed at optimising product adoption and retention.

Qualifications

• Advanced knowledge of Microsoft Word, Excel and Outlook.

Responsibilities

• Act as liaison between the company and clients, developing a strong understanding of their organisation, key stakeholders, processes and business objectives.

Skills

MS Word

MS Excel

Outlook

Client communications

Relationship building

Training delivery

Public speaking

Travel flexibility

UK driving licence

Job description

LEAP Legal Software in the UK is seeking a Client Success Consultant (LegalTech) to support a portfolio of UK law firms from Bath or Leeds, with hybrid working. You will use your knowledge of our systems to set clients up for success, educate on best practices, and nurture long-term relationships.

The role offers broad exposure to training, upselling, business analysis and public speaking, with proactive care, check-ins, and remote meetings aimed at optimising product adoption and retention.