Hybrid Client Services Coordinator – Admin & Compliance

Old Mill; Exeter; Hybrid; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Hybrid working 3 days in office per we

Pension scheme

Employee Assistance Programme

Birthday off & birthday perks

26 days holiday + holidays

Perks & discounts

Job summary

Old Mill is seeking a Client Services Coordinator to join our Corporate Team in Exeter. You will be the main point of contact for clients, supporting delivery of accounting and compliance services, managing deadlines, and ensuring smooth internal processes.

You’ll need strong organisational skills, confidence in client communication, and an understanding of financial workflows. Hybrid working with regional support is offered, with a focus on high service standards.

Qualifications

• Experience in client-facing support within professional services.
• Strong organisational and time-management abilities.
• Proactive, flexible with deadlines.

Responsibilities

• Act as primary liaison for clients, updating on progress and answering daily queries.
• Coordinate preparation and submission of statutory accounts and tax returns, tracking deadlines.
• Ensure Companies House and HMRC filings are met and maintain statutory records.
• Keep internal systems accurate and up to date.
• Assist with billing, document processing, and compliance admin.
• Set up clients on systems and portals, provide help and troubleshooting.

Skills

Client service

Administrative skills

Attention to detail

Microsoft Office

CRM systems

Communication skills

Tools

CRM software

Accounting platforms

Job description

Old Mill is seeking a Client Services Coordinator to join our Corporate Team in Exeter. You will be the main point of contact for clients, supporting delivery of accounting and compliance services, managing deadlines, and ensuring smooth internal processes.

You’ll need strong organisational skills, confidence in client communication, and an understanding of financial workflows. Hybrid working with regional support is offered, with a focus on high service standards.