Client Services Coordinator (Hybrid) – 26 Days PTO

Old Mill; Yeovil; Hybride; GBP 22 000 - 28 000; Plein temps

Avantages offerts par ce poste

Hybrid working

26 days holiday plus bank holidays and

Employee Assistance Programme

Pension scheme

Career development

Résumé du poste

Old Mill in Yeovil, England is seeking a Client Services Coordinator to support the delivery of accountancy and compliance services. You will coordinate client information, track deadlines, and act as the main liaison to keep clients updated on progress.

The role requires strong organisational skills, excellent communication, and confidence in liaising with clients and colleagues across the firm. Hybrid working with in-office days is offered within a growing UK-wide professional services group.

Qualifications

• Prior experience in customer service within a professional setting.
• Strong administrative and organisational skills with excellent attention to detail.
• Proficiency with Microsoft Office and online systems such as CRMs, document portals and accounting platforms.
• Proactive and flexible approach, able to manage multiple deadlines and adapt to changing priorities.
• Excellent communication skills and a friendly, professional manner.

Responsabilités

• Acting as a primary liaison for clients, keeping them updated on progress and handling day-to-day queries.
• Supporting the preparation and submission of statutory accounts and tax returns by coordinating client information and tracking deadlines.
• Ensuring all Companies House and HMRC filing deadlines are met, including managing Company Secretarial responsibilities and maintaining statutory records.
• Keeping internal systems accurate and up to date.
• Supporting with billing, document processing, and general compliance admin.
• Ensuring clients are correctly set up on our systems and portals, offering help and troubleshooting as needed.
• Working with colleagues across the firm to drive consistency in our client service processes.
• Covering reception and handling post/scanning duties when required.

Connaissances

Customer service

Administrative skills

Outils

Microsoft Office

CRM systems

Description du poste

Old Mill in Yeovil, England is seeking a Client Services Coordinator to support the delivery of accountancy and compliance services. You will coordinate client information, track deadlines, and act as the main liaison to keep clients updated on progress.

The role requires strong organisational skills, excellent communication, and confidence in liaising with clients and colleagues across the firm. Hybrid working with in-office days is offered within a growing UK-wide professional services group.