Hybrid Client Service Specialist - Commercial Insurance

AON PLC; Leeds; Ibrido; GBP 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

Aon plc in Leeds is seeking a Client Service Specialist to join a hybrid role at Leeds South Central. You will manage complex commercial risk portfolios, deliver tailored client outcomes and partner with Client Managers and Directors to shape service plans and strategic advice.

The role emphasizes renewals, new business, and mid-term adjustments with insurer negotiations, plus developing client materials and strengthening coverage to support portfolio growth.

Competenze

• Advanced insurance knowledge.
• Experience in commercial insurance broking and client management.
• Strong negotiation and presentation abilities.
• Excellent communication and relationship-building skills.

Mansioni

• Leading the end-to-end servicing of complex commercial risk portfolios, delivering high-quality, tailored client outcomes.
• Partnering closely with Client Managers and Directors to understand client needs and shape service plans, presentations and strategic advice.
• Managing renewals, new business and mid-term adjustments, negotiating with insurers to secure best terms.
• Developing compelling marketing and client materials, clearly presenting risk profiles, proposals and placement strategies.
• Proactively reviewing and improving client programmes, finding opportunities to strengthen coverage and support portfolio growth.
• Building trusted relationships and ensuring excellence, working closely with clients and insurers, maintaining compliance and contributing to a collaborative, high-performing team.

Conoscenze

Advanced insurance knowledge

Commercial insurance broking

Client relationship management

Negotiation skills

Communication and presentation

Descrizione del lavoro

Aon plc in Leeds is seeking a Client Service Specialist to join a hybrid role at Leeds South Central. You will manage complex commercial risk portfolios, deliver tailored client outcomes and partner with Client Managers and Directors to shape service plans and strategic advice.

The role emphasizes renewals, new business, and mid-term adjustments with insurer negotiations, plus developing client materials and strengthening coverage to support portfolio growth.