Hybrid Claims Admin Specialist

LLOYD'S REGISTER INTERNATIONAL; Gloucester; Hybrid; GBP 21,000 - 24,000; Full time

Benefits offered by this job

Hybrid working

Group Personal Pension - up to 12%

Generous annual bonus scheme: 6–24%

25 days annual leave + bank holidays

Private healthcare

Life assurance

Volunteering days

Job summary

Ecclesiastical Insurance, part of Benefact Group, is hiring a Claims Admin Support for our Gloucester office on a hybrid basis. This entry-level role offers an excellent opportunity to gain industry experience and build a long-term career within a supportive and successful team.

You will register claims promptly, handle post and routine admin, and support the claims handling process to ensure timely responses and quality service.

Qualifications

• Positive attitude with a willingness to learn and develop new skills.
• Able to organise and prioritise tasks to meet deadlines and achieve objectives.
• Good attention to detail and accuracy when working with information and data.
• Able to stay focused and maintain quality when carrying out routine or repetitive tasks.
• Basic IT skills, including confidence using Microsoft Office applications.
• Strong communication skills with the ability to interact professionally and courteously with others.
• A team player who is committed to delivering excellent service and supporting colleagues.
• Understands the importance of handling information confidentially and responsibly.

Responsibilities

• Ensure timely and accurate registration of claims within the policy system and allocation of claims inbound post within the claims handling systems.
• Identification of urgent matters and use of appropriate labels within the systems and where required, escalation to relevant personnel within the department.
• Occasional outbound calls to customers and suppliers to obtain additional information required to allocate post.
• Providing an effective and high-quality administration service to the business to enable the smooth running of the area, such as claims payment processing and other claims handler support activities when required.

Skills

Positive attitude

Organising

Attention to detail

Focus under repetitive tasks

Microsoft Office

Communication skills

Team player

Confidential handling of information

Tools

Microsoft Office

Job description

Ecclesiastical Insurance, part of Benefact Group, is hiring a Claims Admin Support for our Gloucester office on a hybrid basis. This entry-level role offers an excellent opportunity to gain industry experience and build a long-term career within a supportive and successful team.

You will register claims promptly, handle post and routine admin, and support the claims handling process to ensure timely responses and quality service.