Hybrid Business Development Coordinator — Sales & CRM

Obsequio Group; Greater London; Hybrid; GBP 19,000 - 32,000; Full time

Benefits offered by this job

Hybrid working

25 days annual leave

Buy/sell holiday

Job summary

Metro Safety in London is seeking a Business Development Team Coordinator to provide executive and administrative support to the BD General Manager and sales team. The role focuses on diary management, CRM data integrity in Salesforce, reporting and quotation administration, and coordinating meetings.

The position offers hybrid working with monthly office attendance and a salary up to £32,000. The role emphasizes efficient coordination, data accuracy, and proactive support to drive sales

Qualifications

• Previous experience in an administrative, coordination, executive support, sales support or similar office-based role.
• Strong organisational and administrative skills, with the ability to manage competing priorities and deadlines.
• Experience using CRM systems, company databases or similar business systems.
• Strong Microsoft Office skills, particularly Outlook, Word and Excel.
• Experience producing professional reports, documents and correspondence.
• Experience organising meetings, recording actions and maintaining action trackers.
• Strong written and verbal communication skills.
• Good judgement, accuracy and ability to recognise priorities and when to escape.
• Ability to handle confidential and commercially sensitive information appropriately.

Responsibilities

• Provide proactive administrative support to the BD General Manager and wider team, including diary, meeting and document management.
• Manage inboxes, correspondence, meeting preparation, minutes and action tracking.
• Maintain organised records, files and documentation while ensuring tasks are completed accurately and on time.
• Maintain accurate Salesforce records, including customers, contacts, accounts, opportunities and renewals.
• Carry out regular CRM checks and updates to improve data quality and ensure information is complete and accurate.
• Produce Salesforce reports and dashboards and develop strong system knowledge, with the opportunity to become a Salesforce Super User.
• Produce regular sales, Business Development and performance reports to agreed deadlines.
• Maintain trackers covering sales activity, opportunities, quotations, renewals and customer activity.
• Support management meetings and reviews by preparing accurate information, reports and ad hoc analysis.
• Create and update quotations in Salesforce, ensuring pricing and supporting information accurately reflect instructions received.
• Support proposals, bids and tenders by gathering information, preparing documents and checking submissions.
• Maintain accurate quotation and proposal records and update Salesforce and relevant trackers following submission.
• Coordinate internal and external meetings, including bookings, agendas, meeting packs and supporting information.
• Record decisions and actions clearly and maintain action logs.
• Follow up outstanding actions and help the team maintain visibility of priorities, deadlines and upcoming requirements.
• Manage shared and senior inboxes, identifying priorities and directing enquiries to the appropriate colleague.
• Respond to straightforward customer and administrative enquiries by telephone and email in a professional manner.
• Record relevant customer interactions in Salesforce and maintain appropriate confidentiality.
• Research customers, organisations, sectors and potential business opportunities.
• Prepare clear summaries and information to support meetings, Business Development activity and strategic projects.
• Maintain accurate research and prospect information within departmental systems.
• Support consistent use of Business Development and Account Management processes and monitor completion of key administrative activities.
• Identify opportunities to improve administration, reporting, Salesforce usage and team organisation.
• Help create and maintain templates, trackers, procedures and guidance documents and contribute to continuous improvement.

Skills

Administrative experience

Organisational skills

CRM usage

MS Office

Report writing

Communication

Tools

Salesforce

Job description

Metro Safety in London is seeking a Business Development Team Coordinator to provide executive and administrative support to the BD General Manager and sales team. The role focuses on diary management, CRM data integrity in Salesforce, reporting and quotation administration, and coordinating meetings.

The position offers hybrid working with monthly office attendance and a salary up to £32,000. The role emphasizes efficient coordination, data accuracy, and proactive support to drive sales