Hybrid AR & Credit Controller | Senior Collections Pro

Gi Group (UK); Loughborough; Hybrid; GBP 34,000 - 42,000; Full time

Job summary

Gi Group Holdings Recruitment Limited group of companies includes Gi Group Holdings Recruitment Limited group of companies, operating in Loughborough. The Accounts Receivable Representative will handle daily collections, credit control, and customer account management, ensuring payments are received on time and disputes are resolved efficiently.

The role requires independence within the Finance team, strong communication with customers and internal stakeholders, and experience in AR processes,

Qualifications

• Minimum 5 years' experience in Credit Control, Credit Collections or Accounts Receivable.
• Strong experience in managing customer accounts and following up overdue invoices.
• Experience resolving invoice, payment or account disputes.
• Good understanding of the Accounts Receivable process.

Responsibilities

• Manage and follow up on outstanding customer invoices and overdue balances.
• Prepare and issue customer statements and carry out proactive collection activities.
• Contact customers by email and telephone regarding overdue invoices and outstanding payments.
• Investigate and help resolve invoice and payment disputes with customers and internal teams.
• Work with Sales, Customer Service and Finance to resolve pricing discrepancies, order issues and billing queries.
• Support credit risk assessments for new and existing customer accounts.

Skills

Credit Control

Accounts Receivable

Excel

Communication

Attention to detail

Data entry

Organization

Education

English

Mathematics

Tools

Microsoft Excel

Word

Outlook

Job description

Gi Group Holdings Recruitment Limited group of companies includes Gi Group Holdings Recruitment Limited group of companies, operating in Loughborough. The Accounts Receivable Representative will handle daily collections, credit control, and customer account management, ensuring payments are received on time and disputes are resolved efficiently.

The role requires independence within the Finance team, strong communication with customers and internal stakeholders, and experience in AR processes,