Hybrid Agile Business Analyst - Retail & Change

The Cotswold Company | B Corp™; Norwich; Hybrid; GBP 42,000 - 54,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Hybrid working

25% staff discount on furniture

Job summary

The Cotswold Company is seeking a Business Analyst to join our Change team in Norwich on a permanent, full-time basis. You will map end-to-end processes across operational, financial and tech domains, acting as the honest broker between business, design and technical teams.

You'll run workshops, shape requirements, and define what good looks like before any code is written. Expect a mix of strategic and tactical BAU work in a fast-growing, premium British home brand.

Qualifications

• Two years' BA experience in a similar role.
• Good understanding of IT systems and the software development lifecycle.
• Experience with Jira, Confluence or Monday.com.
• Retail industry experience and Agile environment exposure.

Responsibilities

• Lead discovery workshops and translate insights into clear requirements with MoSCoW prioritisation.
• Support products across the lifecycle from idea to launch.
• Manage change process backlog and align stakeholders across initiatives.
• Champion Agile practices and help run standups, sprint planning and retros.
• Collaborate with Product Owners to build business cases and governance artifacts.
• Support rollout with maps, models, training and end-user documentation.
• Partner with QA for acceptance criteria and test plans.

Skills

Communication

Organisational skills

Analytical thinking

Commercial awareness

Attention to detail

Retail industry experience

Experience working in Agile

Experience writing business cases

Education

Certified Agile Business Analyst

Tools

Jira

Confluence

Monday.com

Job description

The Cotswold Company is seeking a Business Analyst to join our Change team in Norwich on a permanent, full-time basis. You will map end-to-end processes across operational, financial and tech domains, acting as the honest broker between business, design and technical teams.

You'll run workshops, shape requirements, and define what good looks like before any code is written. Expect a mix of strategic and tactical BAU work in a fast-growing, premium British home brand.