Hybrid Admin Officer: SEND Resources & Support

Lancashire County Council; Lancashire; Hybrid; GBP 26,000 - 28,000; Full time

Job summary

Lancashire County Council in Preston (Hybrid Working) is seeking a Business Support Officer to provide high-quality administrative and business support to the SEND Access to Resources Team (SEND ART).

You will manage referrals and workflow, support specialist placement administration, maintain records and generate management information, while working with schools, providers, families and internal colleagues.

Qualifications

• Experience providing administrative or business support.
• GCSEs English and Mathematics or equivalent experience.
• Strong ICT and administrative skills.

Responsibilities

• Managing referrals and workflow systems.
• Supporting specialist placement administration.
• Managing shared inboxes and responding to enquiries.
• Maintaining accurate databases and records.
• Producing reports and management information.
• Supporting meetings, panels and governance processes.
• Processing financial documentation and resolving queries.
• Working closely with schools, providers, families and internal colleagues.

Skills

Administrative support

Organisational skills

Communication skills

Managing multiple priorities

Confidentiality

Education

GCSEs English and Maths

Tools

Outlook

Word

Excel

Job description

Lancashire County Council in Preston (Hybrid Working) is seeking a Business Support Officer to provide high-quality administrative and business support to the SEND Access to Resources Team (SEND ART).

You will manage referrals and workflow, support specialist placement administration, maintain records and generate management information, while working with schools, providers, families and internal colleagues.