HVAC Technical Design Estimator

NORTEK GLOBAL HVAC (UK) LIMITED; Brierley Hill; Hybrid; GBP 36,000 - 54,000; Full time

Benefits offered by this job

Hybrid/WFH options

Free EAP Helpline & Healthcare Member

Job summary

NORTEK GLOBAL HVAC (UK) LIMITED is seeking a technically adept individual to design heating solutions for HVAC applications. This hybrid full-time role in Brierley Hill combines design work with commercial support, requiring a strong customer focus and problem-solving ability.

You will interpret data, produce CAD-informed designs, support internal and external stakeholders, and progress quotations toward orders while maintaining high service standards.

Qualifications

• Significant experience in a Technical/Sales Design role within HVAC or Humidification preferred.
• Exceptional communication skills with internal and external stakeholders at all levels.
• Strong negotiation and problem-solving abilities; able to work under pressure and prioritise.
• Working knowledge of AutoCAD, CRM quoting tools, and MS Office (Excel/Word).

Responsibilities

• Design commercial heating solutions from provided data and prepare specifications and heat loss calculations.
• A site survey may be required to qualify information before design.
• Provide technical assistance to customers regarding operation, application and part guidance.
• Progress heating quotations under guidance to convert to orders.
• Raise potential order issues with the wider team and liaise with inside sales for leads.
• Pass on leads and handle general admin and sales opportunities.
• Participate in company training schemes and support the Customer Service Team as needed.

Skills

HVAC design experience

Excellent communication

Negotiation & problem solving

MS Office proficiency

Tools

AutoCAD

CRM quoting tools

Microsoft Excel

Microsoft Word

Job description

Full time: 37½ hours per week, Hybrid role.

Role Description:

To interpret and design heating solutions for HVAC applications. The ability to provide technical support together with a strong commercial profile. A solid customer focus is important with the ability to problem solve and develop flexible cost-effective solutions. This hybrid full-time role is based in Brierley Hill.

What You'll be doing:

• Design commercial heating solutions in accordance with the data provided either by the Contractor, Consultant, End User, or Key Account Manager. The specification provided may encompass a computer aided design in addition to a detailed written specification and heat loss calculation.
• A site survey may be required to qualify the information received before the heating design can be produced.
• Provide technical assistance to both external and internal customers regarding methods of product operation, application, and individual part guidance.
• Undertake a proactive sales role, answering telephone calls, responding to all forms of correspondence.
• Under the guidance of the Commercial Operations Manager, progress specific heating quotations with an aim of converting into orders.
• Highlighting potential order problems with the wider team.
• Liaison with the inside sales team to pass on potential leads and dealing with general administrative & sales opportunities.
• Participate in both departmental and company training schemes.
• Generally, support the wider Customer Service Team and undertake such duties deemed necessary by the Commercial Operations Manager as may be necessary from time to time.

What We're Looking For:

• Significant experience working in a Technical/Sales Design role, within the HVAC and/or Humidification industry would be preferred.
• Exceptional communication skills with the ability to engage with both internal and external stakeholders at all levels.
• An effective negotiator and problem solver with the ability to work effectively under pressure and prioritise workload.
• A working knowledge of AutoCAD, quoting tools in a CRM system and Microsoft software including excel & word.

Why is this a great place to work?

• Hybrid/WFH options
• Free EAP Helpline & Healthcare Membership