HVAC Controls Technician Midlands and North Trane UK Ltd

Trane Chicago/Central Illinois; Bolton; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in climate solutions is seeking a Controls Technician to support customers in various sectors across the UK. The role involves commissioning and servicing HVAC systems, ensuring customer satisfaction, and collaborating with teams to enhance service quality. Candidates should have a strong service background and the ability to work independently.

Benefits

Competitive salary

Pension

Healthcare

Life insurance

Wellbeing programs

Company vehicle

Ongoing learning and development opportunities

Qualifications

• Proven experience as a service or field technician.
• Valid UK driver’s license; right to work in the UK confirmed.

Responsibilities

• Commissioning, troubleshooting, and repairing HVAC systems.
• Documenting verification and validation processes.
• Maintaining customer relationships through excellent service.

Skills

Customer Service

Analytical Thinking

Problem Solving

Communication

Teamwork

Tools

Diagnostic Software

MS Office

Job description

At Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Position Overview

The Controls Technician role will support Trane UK Ltd customers within the commercial Healthcare, Process Manufacturing Facilities, Education Facilities, and Office Buildings. The primary responsibilities include commissioning, troubleshooting, repairing, and starting up HVAC systems. This role offers an opportunity to apply your knowledge of air conditioning theory, pipe fitting, and mechanical layouts, working with internal and external partners on new facility setups and retrofits. We are seeking 2 technicians from the North and Midlands regions of the UK.

Key Responsibilities

Customer and Technical:

• Commissioning, programming, setting up graphics, communication links, end-to-end testing, troubleshooting, and servicing on assigned projects.
• Document point-to-point verification, sequence of operations validation, and job close-out requirements.
• Represent the company as the direct customer contact, responsible for servicing products and equipment, ensuring customer satisfaction by diagnosing and repairing equipment and systems at customer locations.
• Maintain and enhance knowledge of Trane products related to installation, operation, maintenance, service, and repair of direct digital control systems.
• Utilize advanced software and technology, along with hand tools, to diagnose and repair units within systems, following blueprints or engineering specifications.
• Collaborate with Service desk, Sales, and Operations teams to share customer insights.
• Generate reports on completed work orders for analysis and invoicing.
• Foster strong customer relationships through excellent service.
• Coordinate with local field service representatives, regional service leaders, senior technicians, and customers to provide updates and drive improvements.
• Enforce safety standards rigorously and maintain security and accountability of company assets.

Skills and Capabilities

• Proven experience as a service or field technician.
• Strong customer service principles and interpersonal skills.
• Effective communication and motivational skills.
• Analytical thinking and problem-solving abilities.
• Proficiency with diagnostic software, apps, and MS Office.
• Knowledge of manufacturing industry is advantageous.
• Positive mindset with good people skills.
• Ability to work independently and as part of a team.
• Availability for standby, call-outs, travel, and overnight stays, including weekdays, weekends, and bank holidays.
• Valid UK driver’s license; right to work in the UK confirmed.

What You Can Look Forward To

• Competitive salary, pension, healthcare, life insurance, and wellbeing programs.
• Company vehicle provided.
• Dynamic and fast-paced work environment.
• Supportive culture and community.
• Structured induction, ongoing learning, and development opportunities.
• Opportunity to make a tangible impact on our business.
• Access to technical support, training on the latest technology, and career growth paths.

We offer competitive compensation and comprehensive benefits. We are an equal opportunity employer; all qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, veteran status, or any other protected characteristic.