Human Rights Sustainability Manager

TN United Kingdom; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Human Rights Sustainability Manager to lead their social sustainability strategy. This role involves developing and implementing programs to ensure ethical practices across the supply chain while collaborating with internal teams and external partners. The successful candidate will manage a dedicated team and engage with stakeholders to drive improvements in human rights standards. With a focus on data-driven decision-making and compliance with ethical standards, this position offers a unique opportunity to make a significant impact in the fashion retail sector. Join a forward-thinking company committed to social responsibility and sustainability.

Benefits

Monthly discount vouchers

Season ticket loans

Virtual GP access

Flexible work patterns

Qualifications

• Experience in human rights and sustainability within a commercial environment.
• Strong understanding of global human rights issues and social audits.

Responsibilities

• Develop and implement the company's social sustainability strategy.
• Manage relationships with in-country partners and oversee audit programs.
• Monitor and evaluate social sustainability initiatives for improvements.

Skills

Human Rights Knowledge

Sustainability Standards

Project Management

Data Analysis

Education

Degree in Social Sciences

Certification in Sustainability

Job description

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Human Rights Sustainability Manager, London

Client: New Look

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: a958e07fca3f

Job Views: 6

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description:

From our first store in the 1960s, a small Taunton shop with great clothes and even better prices, to an omnichannel business serving millions of customers… we're New Look.

Our purpose is to inspire That New Look Feeling, and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed, and we work as one.

The Role

Focused on our social sustainability strategy, contributing to current targets and advancing our ESG agenda. Developing and delivering our Human Rights Due Diligence programme across our supply chain. You will have a strong team supporting you, including managing, supporting, and developing our Social Sustainability Coordinator and in-country teams, who will work with you to identify social impacts, measure, monitor, and remediate issues.

Accountabilities & Responsibilities

• Develop and implement the company's social sustainability strategy aligned with overall goals and values.
• Define and develop country strategy programmes, monitor issues, conduct factory visits, and audit analysis.
• Manage relationships and the global audit programme with in-country partners.
• Review salient risks annually and update strategy priorities.
• Propose and deliver projects based on identified risks within our supply chain.
• Monitor and evaluate social sustainability initiatives, making data-driven improvements.
• Collaborate with internal teams and external partners to ensure compliance with ethical standards.
• Develop relationships with ethical trade and sustainability managers in key suppliers to drive improvements.
• Oversee supplier setups, factory registrations, and coordinate with the Sustainability Coordinator.
• Implement systems to monitor supplier performance, analyze results, and plan improvements.
• Maintain and update the supplier manual, sharing process and policy updates.
• Represent New Look at industry initiatives, managing relationships with campaign groups, NGOs, and stakeholders.
• Lead the Modern Slavery Working Group, including planning and implementation with the Head of Sustainability.
• Coordinate data systems and reporting for sustainability reports, Modern Slavery Statement, and industry indices.
• Develop training and communication strategies for internal teams on social sustainability.
• Build relationships with internal and external stakeholders, representing New Look externally when needed.
• Manage POs, invoices for memberships and projects.
• Maintain the factory list and public data lists biannually.
• Stay informed on industry developments, legislation, and best practices to ensure compliance.

Technical Knowledge & Behaviours

• Experience in a commercial environment with knowledge of human rights, sustainability, SDGs, and standards.
• Strong understanding of global human rights issues.
• Experience managing, mentoring, or coaching in previous roles.
• Experience with in-country supplier visits and social audits.
• Background in social sustainability roles within fashion retail, consultancy, or NGOs.
• Preferred experience with social audit methodologies.
• Ability to analyze complex information and make decisions.

Why New Look?

We offer development opportunities, training, and benefits such as monthly discount vouchers, season ticket loans, and virtual GP access. We are flexible in work patterns and open to discussing specific arrangements to suit roles and individuals.