Human Resources Operations Manager

OKX; London; On-site; GBP 45,000 - 85,000; Full time

Job summary

An innovative firm in the crypto space is seeking a dynamic HR Operations leader to enhance their global HR infrastructure. This role involves designing company policies, managing HR systems, and leading a small team to drive results that align with business objectives. The ideal candidate will thrive in a fast-paced environment and possess a strong understanding of labor laws and benefits administration. Join a forward-thinking organization where your contributions will shape the future of HR operations and support a distributed workforce in the exciting world of cryptocurrency.

Qualifications

• 6+ years of experience in leading HR Operations for a distributed workforce.
• Strong knowledge of labor laws and recent employment legislation.

Responsibilities

• Design and maintain company policies & procedures as the business grows.
• Manage a small global HR team and oversee performance evaluation systems.

Skills

HR Operations Management

Analytical Skills

Decision-Making

Communication Skills

Team Management

Organizational Skills

Education

BS in Human Resources Management

MS in Human Resources Management

Tools

HR Systems

Payroll Systems

Job description

At OKX, we believe the future is being reshaped by crypto, driving financial freedom and innovation. As a leading global crypto exchange and the developer of OKX Wallet, we provide millions of users with access to crypto trading and decentralized applications (dApps). Our brand is trusted by institutional and retail investors worldwide, backed by our Proof of Reserves and a commitment to security, transparency, and compliance.

With multiple offices globally, we operate under a shared set of values: We Before Me, Do the Right Thing, and Get Things Done. These principles define our culture, guide our decision-making, and create an environment where every OK-er thrives.

About the Opportunity

The successful candidate will have extensive experience defining and applying company policies, managing internal HR systems, analyzing and reporting HR data, and partnering across the business to ensure that HR Operations are conducted efficiently and align with our business objectives.

At your core, you’ll thrive in a fast-paced, collaborative, process-driven environment and be able to adapt and adjust as the business scales. You must also have strong prioritization skills and willingness to roll up one's sleeves to get the job done. You will also serve as a leader for a small team of HR pros located around the globe. Most importantly, you’ll drive results that provide the business with a sound Human Resources infrastructure.

What You’ll Be Doing

1. Design company policies & procedures and keep all current as the business grows
2. Maintain HR systems & databases
3. Evaluate HR tech stack for simplification and streamlining
4. Manage a small, global team
5. Oversee our performance evaluation systems
6. Manage all facets of benefits administration and immigration
7. Maintain accurate employment contracts, agreements, data, and required record keeping for the function
8. Manage HR requests from employees and staff according to internal SLAs
9. Coordinate employee training and development initiatives
10. Define, standardize, and communicate updates to all HR Ops processes

What We Look For In You

1. 6+ years leading HR Operations for a distributed workforce
2. Familiarity with global payroll systems
3. Strong knowledge of labor laws and recent employment legislation
4. Experience administering compensation and benefits programs
5. Ability to design and implement fair, clean company policies
6. Excellent decision-making and analytical skills
7. Strong verbal and written communication skills
8. Exceptional team management and organizational skills
9. Ability to execute a plan in a fast-paced environment
10. BS in Human Resources Management; MS preferred

Nice to Haves

• Interest in crypto