Human Resources Officer

Templewood Recruitment; Hounslow; Hybrid; GBP 21,000 - 35,000; Full time

Benefits offered by this job

Laptop

Company mobile

28 days annual leave

Free car parking

Job summary

Templewood Recruitment is seeking a hands-on Generalist HR professional to join the HR team, split between South West London/Kingston and Slough head office with travel to homes as required. The role focuses on Employee Relations and business partnering to support operational managers with disciplinary, grievance, attendance and performance matters.

You will help ensure staff records and training compliance, coach managers, and contribute to HR projects in a people-first organisation.

Qualifications

• MUST HAVE at least 2 years’ generalist experience, ideally with Employee Relations and performance management.
• Strong spoken English; listening, writing, communication and presentation skills
• Full driving licence and use of own car to visit company homes if required
• People centric and able to positively engage the workforce
• Experience of working with, and advising line managers
• Good IT and communication skills, including the use of Excel
• Team orientated and results & outcome focused
• Confidence to work across all levels of the business

Responsibilities

• Support the operations management team to deal with performance concerns using company policies and procedures
• Coach and mentor managers to deliver HR and employment best practice
• Build effective relationships with line managers and upskill them in managing staff issues
• Review staff supervisions to identify early performance concerns and interventions
• Ensure disciplinary and grievance procedures are applied appropriately
• Complete exit interviews and feedback to management to improve retention
• Work with operations to ensure staff appraisals and supervisions are conducted effectively
• Handle HR matters fairly and in line with legal and company requirements

Skills

Employee relations

Staff performance management

Communication

Excel

Team orientated

Driving license

Tools

Excel

Job description

This is a hands on Generalist HR role, working within a HR team, with a strong emphasis on Employee Relations and business partnering. You will be responsible for supporting the operation and helping operational managers to make decisions relating to the management of staffing issues. These will include disciplinary, grievance, attendance and staff performance concerns, as well as ensuring they remain compliant at all times with regards to staff records and training requirements.

Working Pattern

Full time Monday to Friday, Dual working role, split between supporting Operation in South West London/Kingston andHead Office based in Slough with the flexibility to travel to homes within the operation when required.

Summary of Benefits

• - Salary up to £35k (dependent upon skills and experience)
• - Company laptop
• - Company mobile provided
• - 28 days annual leave (inc Bank holidays)
• - Free car parking

Key Features of the role

1. 1. Supporting the operations management team to deal with performance concerns, utilising the appropriate company policies and procedures
2. 2. Coaching and mentoring manager's to deliver HR and employment best practice within their organisations
3. 3. Building up an effective working relationship with line managers and supporting with their upskilling in proactively managing staff issues
4. 4. Through the regular review of staff supervisions, proactively identify initial performance concerns and high performing staff, supporting the management team with early interventions
5. 5. Ensuring that the operations management team are aware of the disciplinary and grievance procedures and supporting them appropriately to ensure that any issues are dealt with appropriately
6. 6. Completing exit interviews at the earliest opportunity, providing feedback to the management team and identifying actions across the business to improve staff retention
7. 7. Working closely with the operations management team to ensure staff supervisions and performance appraisals are conducted effectively
8. 8. Ensure Human Resources matters are handled fairly and consistently in line with legal and company requirements

Qualifications and Experience

1. 1. MUST HAVE at least 2 years’ generalist experience, ideally with experience of supporting managers with Employee Relations and staff performance management
2. 2. Strong spoken English; listening, writing, communication and presentation skills
3. 3. Full driving license and use of own car to visit company homes if required
4. 4. People centric and able to positively engage the workforce
5. 5. Experience of working with; and advising line managers
6. 6. Good IT and communication skills, including the use of Excel
7. 9. Team orientated and results & outcome focused
8. 11. Confidence to work across all levels of the business

This role offers wide scope for exposure to a broad range of HR functions and mechanisms, as well as the opportunity to get involved in a range of HR Projects. My client are a highly people led and people centric organisation and the HR function and it's personnel are key in shaping and influencing the future growth and direction of the company.