Human Resources Manager (L&D)

JR United Kingdom; Newcastle upon Tyne; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading company in the transportation and aviation sector is seeking an HR Manager to drive the rollout of a new training academy while partnering with various stakeholders to deliver effective HR solutions. The role requires an experienced professional with a strong customer service orientation and the ability to navigate complex HR challenges across multiple sites in the UK.

Qualifications

• Experienced HR professional at Advisory level with L&D project experience.
• Able to manage high volume business needs and adapt to changes.
• Full UK driving licence and ability to travel across the UK.

Responsibilities

• Develop and launch the Training Academy for the Network Rail contract.
• Provide management support in training design and delivery.
• Build and maintain working relationships with key stakeholders.

Skills

Customer service

Communication

Relationship building

Influencing

Confidentiality

Education

CIPD qualification

Job description

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Human Resources Manager (L&D), newcastle-upon-tyne, tyne and wear

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Client:

Location:

newcastle-upon-tyne, tyne and wear, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

16.06.2025

Expiry Date:

31.07.2025

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Job Description:

Job Role : HR Manager

UK Wide - travel will be required

Mitie are recruiting for a HR Manager to join the Transportation & Aviation team in the overall cultural and engagement plans to ensure that Mitie colleagues deliver our vision and values This role will initially support on the rollout of a new training academy within the sector working closely with our L&D team to test, encourage and drive the usage for all employees within the sector. Alongside this, you will proactively partner the Account Director and managers at all levels in providing pragmatic and commercially focussed HR solutions, including development and implementation of the account strategy and people plan across the contract.

What are the main responsibilities?

• To develop and launch the Training Academy for the Network Rail contract through effective training and on-going colleague development across all levels.
• Provide day to day management and support in the design & deliver of training across the contract, ensuring regular training evaluation and reporting of agreed measures for the sector.
• Support in the identification and build of communication activity to promote the learning being delivered and measuring its impact
• To support the Senior PBP, Sector Director, and Strategic Account Director to deliver the people strategy within Transport & Aviation.
• Involvement in projects across the wider BS business and One HR function as required.
• To develop and maintain working relationships with key stakeholders in the business.
• Support teams by training and coaching, for improvement with case management, recruitment, resource planning and onboarding, culture, and engagement strategies
• Manage compliance, working with right to work , health and safety and data teams
• Developing a culture with colleagues across functions supporting on mental health, occupational health, and employee welfare matters and initiatives.
• Coach managers to close complex employee relations cases
• Liaise with the Change Partnering team to track organisational design and development including TUPE and supporting with mobilisations of new sites, as required
• Work with the People Business Partner on change initiatives in relation to restructuring and new business
• Enable employee engagement and communication with all employees to drive improvement of morale and engagement survey results, including action planning.

What are we looking for?

You will be an experienced HR professional at Advisory level or above having worked on key L&D projects, Apprentice schemes or training academies within a large scale capacity. You will also have the ability to deal with high volume and fast paced Business and re-prioritise regularly. As well as:

• Preferably CIPD qualified or working towards .
• Resilient, with ability to influence key decision makers and challenge when necessary.
• Ability to drive the HR agenda with managers.
• Team player and confidence to build relationships with the business and wider HR function.
• Confident and articulate communicator.
• Strong commitment to customer service; able to quickly establish credibility and build rapport and trust.
• Ability to deliver information to managers that may be difficult and challenging.
• Demonstrate understanding of the need for confidentiality.
• Ability to make own decisions and see them through to conclusion.
• Sound knowledge of employment law and best practice.
• Flexible, adaptable, and able to travel across the UK as required to meet the needs of the business.
• Full UK driving licence essential.
• Experience of multi-site, multi-discipline organisations preferable.
• Ability to deliver HR training on a range of subjects to varying abilities.
• Able to work under pressure and to tight deadlines.
• TUPE experience preferred but not essential.