Human Resources Manager

ITSS Recruitment Ltd; Thirsk; On-site; GBP 45,000 - 55,000; Full time

Job summary

ITSS Recruitment Ltd is seeking an HR Manager for a manufacturing business near Thirsk, North Yorkshire. This role commands a salary of £45,000–£55,000 and offers the chance to shape people strategy within a growing company.

You will manage employee relations, recruitment, onboarding, payroll liaison, policies, performance and reporting, with CIPD Level 5 or equivalent preferred. The role requires an on-site presence at modern offices and a proactive, practical approach.

Qualifications

• Solid generalist HR experience in manufacturing or operational environments.
• Experience handling employee relations, case management and absence.
• Proven ability to lead recruitment and onboarding.
• Strong documentation, compliance and data recording.
• Ability to partner with managers and provide practical guidance.

Responsibilities

• Manage disciplinary, grievance, absence and capability cases end-to-end to ensure timely, fair and legally compliant outcomes.
• Provide practical guidance to line managers on day-to-day people matters to reduce escalation and build confidence in handling issues locally.
• Maintain accurate documentation of all cases to ensure defensible and consistent decision-making.
• Monitor absence and behavioural trends to identify recurring issues and support early intervention.
• Lead recruitment activities from advert drafting through to offer and onboarding to ensure operational roles are filled efficiently.
• Coordinate onboarding processes, including right-to-work checks and contractual documentation.
• Coordinate payroll inputs with Finance to ensure accurate monthly processing.
• Maintain core HR policies and develop an accessible employee handbook to improve clarity and transparency.
• Support managers with performance discussions and pay review preparations.

Skills

Employee relations

Recruitment

Onboarding

HR administration

Compliance

Policies

Performance management

Reporting

Education

CIPD Level 5 (or equivalent)

Job description

HR Manager opportunity - Manufacturing company based close to Thirsk, North Yorkshire

£45,000 - £55,000 - Human Resources Specialist who wants to progress into a strategic role.

You will be based at their modern offices and this will give you the opportunity to work alongside an experienced team.

This company have recently had external investment and are going through an exciting period of growth. You will play a key role in the continuing success of the business.

We are looking for someone who has worked in HR roles where you have covered all aspects of the position - Employee Relations & Case Management, Recruitment & Onboarding, HR Administration & Compliance, Policies & Practical Structure, Performance, Manager Support & Reporting.

Ideally CIPD Level 5 (or equivalent practical experience)

Employee Relations & Case Management

• Manage disciplinary, grievance, absence and capability cases end-to-end to ensure timely, fair and legally compliant outcomes.
• Provide practical guidance to line managers on day-to-day people matters to reduce escalation and build confidence in handling issues locally.
• Maintain accurate documentation of all cases to ensure defensible and consistent decision-making.
• Monitor absence and behavioural trends to identify recurring issues and support early intervention.

Recruitment & Onboarding

• Lead recruitment activities from advert drafting through to offer and onboarding to ensure operational roles are filled efficiently.
• Partner with department heads to define role requirements and coordinate interviews to reduce vacancy downtime.
• Ensure compliant onboarding processes, including right-to-work checks and contractual documentation.
• Support probation management to improve early retention and performance clarity.

HR Administration & Compliance

• Issue contracts, variation letters and employee correspondence to ensure accurate and compliant employment documentation.
• Maintain up-to-date personnel files and HR records to safeguard compliance and data integrity.
• Coordinate payroll inputs with Finance to ensure accurate monthly processing.

Policies & Practical Structure

• Maintain and update core HR policies to ensure compliance with UK employment law.
• Consolidate existing policies into a structured and accessible employee handbook to improve clarity and transparency.
• Ensure consistent application of policies across departments to reduce inconsistency and perceived unfairness.

Performance & Manager Support

• Implement a simple and workable annual appraisal framework to introduce structure without creating unnecessary bureaucracy.
• Support managers in setting expectations and documenting performance discussions to improve accountability.
• Provide guidance during pay review discussions by preparing structured information for leadership consideration.

HR Reporting

• Maintain basic HR metrics (headcount, absence, turnover) to provide leadership with visibility of workforce trends.
• Prepare ad-hoc reports as required to support operational decision-making.

Culture

• Champion a consistent and inclusive site culture by supporting internal communications, employee recognition and engagement initiatives that reinforce the values of the business.
• Work with leadership to identify cultural themes from ER trends, exit data and employee feedback, and recommend practical actions in response.
• Support the embedding of expected behaviours and ways of working across teams to improve day-to-day working relationships and retention.

Joint Venture Partner Alignment

• Act as the primary HR interface with the JV partner company's HR function, enabling light-touch alignment on selected frameworks (e.g. job evaluation, pay review approach) while maintaining clear operational and legal independence of the business.
• Provide relevant people insights and updates to the company at an appropriate level to support governance visibility, without creating operational dependency.

Fleet Administration

• Oversee fleet administration (servicing, repairs, vehicle allocation, vendor coordination) to ensure cost control and compliance.
• Liaise with Finance regarding benefit-in-kind implications where applicable.

Experience & Profile

• Solid generalist HR experience, ideally within a manufacturing or operational environment.
• Comfortable managing ER cases independently and confidently.
• Highly organised with strong attention to documentation accuracy.
• Approachable and visible presence on-site, able to build trust across blue- and white-collar teams.
• Resilient and pragmatic, able to operate in a fast-paced, founder-led environment.

Sponsorship won't be able to be offered so you will need to have an independent right to work in the UK along with being within commuting distance of Thirsk.