Human Resources Manager

InterContinental Hotels Group; Greater Manchester; On-site; GBP 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as an HR Manager, where you will empower employees and foster a positive work culture. You will be responsible for creating HR programs that enhance team dynamics and improve guest experiences. This role offers a unique opportunity to make a difference in a luxury hospitality environment, ensuring compliance with hiring standards and engaging with team members to promote satisfaction. With a commitment to diversity and inclusion, this established industry player provides an inspiring workplace that values your contributions and supports your career growth. Don't miss this chance to be part of a global brand that champions excellence in hospitality.

Benefits

Complimentary gym membership

Paid birthday leave

Proactive health days

Free dry cleaning

Exclusive hotel perks and discounts

Qualifications

• Minimum two years of experience as an HR professional in a luxury hotel.
• Knowledge of HR legislation and practices.

Responsibilities

• Create programs to foster a positive work environment for employees.
• Educate and train managers on HR disciplines.
• Oversee maintenance of accurate personnel files.

Skills

HR Management

Communication Skills

Team Building

Budget Management

Attention to Detail

Education

Bachelor’s degree in Human Resources

Bachelor’s degree in Business Administration

Tools

MS Office

Job description

Hotel Brand: InterContinental

Location: Australia, New South Wales, Sydney

Hotel: Sydney Double Bay (SYDIC), 33 Cross Street, Double Bay, 2028

As HR Manager, you’ll ensure our employees are supported and empowered through HR programs in your hotel. You’ll promote a positive team culture while ensuring our colleagues deliver a guest experience that is unique and brings the brand to life.

YOUR DAY TO DAY

• Create programs to foster a positive work environment for all employees. Support and administer an annual team member satisfaction survey.
• Educate and train managers on HR disciplines to foster productivity and enhance performance.
• Welcome and conduct new team member orientation.
• Oversee maintenance of accurate and up-to-date personnel files and records for all employees.
• Ensure hotel or company hiring standards and applicable laws and regulations are followed.
• Assist in creating and managing the Human Resources department budget and control expenses.
• Monitor staffing levels to manage costs effectively.
• Develop creative ways to inspire and motivate team members to provide guests with a unique experience.
• Engage with guests to gather feedback and build relationships to understand how team members can increase guest satisfaction.
• Collaborate with department managers to develop initiatives to meet service standards and drive continuous improvement in the guest experience.

WHAT WE CAN EXPECT FROM YOU

• Knowledge of Australian legislation, awards, NES, and related work experience.
• Minimum two years of experience as an HR professional in a large, busy, luxury hotel/hospitality environment.
• Excellent verbal and written communication skills, proficiency in MS Office, and strong attention to detail.
• Bachelor’s degree in Human Resources or Business Administration.

WHAT YOU CAN EXPECT FROM US:

• We provide our people with everything needed to succeed. You’ll be rewarded with a range of benefits supporting your career journey with us, including:
• Complimentary membership to our hotel gym: Fit Collective.
• Paid birthday leave and proactive health days.
• Free dry cleaning.
• Exclusive hotel perks and discounts through our partner platform, along with some of the best employee discounts across our IHG Hotels.

IHG Hotels & Resorts is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees and applicants.

Join us!

Who we are

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s. We are passionate about sharing our renowned international expertise and cultural wisdom in impressive surroundings. We take pride in being genuine ambassadors of the InterContinental brand. To be part of our team, you should have a passion for travel, culture, and diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’re looking for a world of opportunities, we welcome you to join the world’s most international luxury hotel brand.

Don’t meet every requirement? Still believe you’re a great fit? Hit the 'Apply' button and start your journey with us today.