Human Resources Manager

The INKEY List; Greater London; Hybrid; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Hybrid working

Private medical insurance throughVital

Employee Assistance Programme

Life Assurance

Enhanced family policies & support

Your birthday off

Monthly product allowance

Cycle to Work and Electric Car scheme

Dog-friendly office

Job summary

The INKEY List is seeking a versatile People professional to deliver and evolve the employee experience across the business. You’ll partner with leaders to translate priorities into practical People solutions, focusing on recruitment, onboarding and a simple, consistent employee journey.

This broad, hands-on role offers variety, ownership, and impact on culture, engagement and learning, with opportunities to shape our CARE Code and EVP as we scale in a fast-moving environment.

Qualifications

• Broad HR/People experience across the employee lifecycle.
• End-to-end recruitment with ownership of hires.
• Commercial awareness to translate priorities into People actions.
• Experience mapping People processes for consistency.
• Experience delivering Learning & Development initiatives.
• UK employment law knowledge; US HR experience desirable.

Responsibilities

• Act as a trusted People partner across the business, translating priorities into practical People solutions.
• Own recruitment and talent acquisition, managing end-to-end hiring and offers.
• Create a consistent candidate and onboarding experience for new joiners.
• Partner on workforce planning with Head of People and leaders.
• Review and evolve People processes for simplicity and engagement.
• Provide practical HR advice and employee relations support as needed.
• Stay ahead of employment legislation and communicate changes.
• Help shape our learning and development offering and EVP.
• Embed the INKEY Care Code in People practices and programmes.
• Grow our People presence on social media, showcasing culture and careers.

Skills

Broad HR/People experience

End-to-end recruitment

HR policy development

Employee relations

EVP & employer branding

Project management

Strong communication

Commercial awareness

Job description

At The INKEY List, we believe skincare should be simple. We make science easier to understand, so everyone can make informed choices about their skin.

Since launching in 2018, we've challenged the industry by putting education, honesty and efficacy first. We listen to our community, create products backed by science and never overcomplicate what should be simple.

We Give A Care. About our customers, our community and the people who make The INKEY List what it is. We know our best work happens when people feel supported, trusted and able to be themselves.

About the role

In this role, you'll play a key part in delivering and evolving the People experience across INKEY.

You'll work across the employee lifecycle, from attracting and onboarding through to development, engagement, culture and the everyday processes that shape life at INKEY.

You'll work closely with leaders and colleagues across the business, understanding business priorities and translating them into practical People solutions, with a focus on creating simple, consistent and engaging experiences as we grow.

This is a broad, hands‑on People role where priorities will flex with the needs of the business. At times, recruitment will be a significant focus, while at others, you'll be driving People projects, developing our employee experience or finding simpler and more consistent ways of working. You'll enjoy that variety, be confident taking ownership and be motivated by making an impact across the wider People agenda rather than one individual specialism.

Every role at The INKEY List contributes to making skincare simple, more accessible and more effective. This one is no different.

What you'll be doing

• Act as a trusted People partner across the business, understanding business priorities and translating them into practical People solutions, while confidently representing the People team and providing broader cover when required
• Own recruitment and talent acquisition, managing end‑to‑end hiring and partnering with managers on role scoping, attraction, selection, interviews and offers.
• Create a consistent candidate and onboarding experience, ensuring the experience we create before someone joins flows seamlessly into their first days and months at INKEY.
• Partner on workforce and talent planning, working with the Head of People and leaders to understand current and future people needs and translate these into recruitment and development priorities
• Review and evolve our People processes, mapping key employee journeys and identifying opportunities to make them simpler, more consistent and more engaging.
• Provide practical HR advice and ER support, confidently supporting day‑to‑day people matters and ER cases when needed, with the judgement to recognise when specialist input or escalation is required.
• Keep ahead of relevant employment legislation and upcoming changes, working with the wider People team to understand how developments may impact our processes and ways of working.
• Help shape our learning and development offering, identifying development needs and opportunities across INKEY, researching external partners and solutions, and recommending programmes that support our wider People and business priorities
• Help embed our INKEY Care Code, bringing it to life through our People practices, programmes and employee experience.
• Develop and bring our EVP to life and grow our People presence on social media, partnering with Social, Brand and Marketing to showcase our people, culture, careers and employee stories and strengthen our employer brand.
• Deliver engagement, culture and wellbeing initiatives, using employee feedback and insight to shape activities that strengthen connection, engagement and retention.
• Use People data, insight and feedback to influence People priorities, proactively identifying trends, opportunities and areas of focus and turning insight into practical recommendations.
• Continuously look for better ways of working, bringing curiosity and fresh thinking to how we deliver People initiatives and flexing into different areas of the People agenda as priorities evolve.

What we're looking for

You likely have:

• Broad HR/People experience and a genuine interest in working across the employee lifecycle
• Strong end‑to‑end recruitment experience and the confidence to own hiring when the business needs it
• Commercial awareness and the ability to understand wider business priorities and translate them into practical People actions
• Experience reviewing, mapping or evolving People processes, with an eye for how different touch points connect and how consistency can create a great employee experience.
• Experience developing or delivering Learning & Development, internal training or capability-building initiatives.
• UK employment law knowledge, with experience supporting employee relations matters and the judgement to recognise when issues require specialist input or escalation. US HR/employment experience desirable.
• Experience delivering engagement, culture or employee experience initiatives and turning feedback into practical action.
• A genuine interest in EVP and employer brand, with ideas about how social media and storytelling can bring our culture to life.
• Strong project management and organisational skills, with the ability to manage changing priorities and shift focus depending on what the business needs most.
• Strong communication and collaboration skills, with the confidence to build relationships with managers, leaders and teams across the business.
• A proactive, commercial and solutions-focused mindset, with a natural instinct to make things simple, consistent and effective.
• Experience in a fast-moving, growing or entrepreneurial business would be an advantage.

What you'll get from us

We're committed to creating an environment where everyone can do their best work.

Alongside a competitive salary, we offer:

• Hybrid working – giving you the flexibility to balance work and life in a way that works for you.
• Private medical insurance through Vitality
• An Employee Assistance Programme
• Life Assurance - giving you extra peace of mind.
• Enhanced family policies & support
• Your birthday off – celebrate your day, your way.
• Monthly product allowance – so you can enjoy and experience the products you help bring to life.
• Cycle to Work and Electric Car scheme
• Regular team days and a dog-friendly office – because great work happens when people connect (and we're always happy to see four-legged colleagues too!).

Most importantly, you'll join a team that cares deeply, makes things happen and does it together.

Our commitment

At The INKEY List, we know different perspectives make us stronger.

We're committed to creating an inclusive workplace where everyone feels welcome, respected and able to do their best work.

If you need any adjustments during the recruitment process, please let us know, we're happy to help.