Human Resources Graduate

Cover-More; England; Hybrid; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Hybrid work model

Incentive bonus eligibility (5%)

Job summary

Zurich Cover-More in the United Kingdom is seeking a recent HR Graduate to join our People Operations team. You’ll support employee lifecycle administration, respond to queries, and help ensure a seamless experience for our people and leaders across the region.

This hybrid role offers 3 days in the office and 2 days working from home after a training period, with exposure to payroll, onboarding, offboarding, reporting, and HR projects while you grow CIPD knowledge and stakeholder relationships.

Qualifications

• Recent HR graduate via degree or apprenticeship.
• Experience through internships or apprenticeships is a plus.
• Pursuing CIPD level 3 is beneficial.
• Excellent written and verbal communication with stakeholders.
• Strong organisational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Maintain confidentiality and professional discretion.
• Proficient in Microsoft Office (Outlook/Word/PowerPoint/Excel).
• Interest in employment law and HR best practices.
• Proactive learner with passion for great employee experience.

Responsibilities

• Support employee lifecycle administration and records accuracy.
• Respond to employee queries with high service levels.
• Coordinate onboarding and offboarding processes.
• Prepare contracts, letters, and HR documentation.
• Provide payroll administration support.
• Maintain HR systems and data integrity.
• Generate HR reports and insights.
• Assist with recruitment administration and documentation.
• Coordinate induction activities for new hires.
• Support People Advisors and HR Partners with various matters.
• Assist with health and safety administration.
• Contribute to HR projects and process improvements.
• Ensure compliance with policies and employment laws.
• Build relationships with stakeholders across the business.

Skills

Communication

Organisational skills

Attention to detail

Stakeholder engagement

Confidentiality

Multitasking

Proactive learner

Education

HR degree or apprenticeship

CIPD level 3 (preferred)

Tools

Microsoft Office

Outlook

Word

PowerPoint

Excel

Job description

Job Description

Where will your career take you next? Let’s find out together.

At Zurich Cover-More, we’re proud to be one of the world’s leading travel insurance and assistance providers. Each year, we protect more than 20 million travellers worldwide, making sure we’re there every step of their journey with proactive care, personalised cover and specialist support. Zurich Cover-More partners with many of the world’s best-known brands – think major airlines, travel giants, top banks, credit card providers, and large retailers – to deliver more care, more cover, for all.

Launched in December 2024, Zurich Cover-More is the global travel brand of Zurich Insurance Group, one of the world’s leading multi-line insurers. Our family of customer-facing brands include trusted names like Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely, and Blue Insurance. Together, we’re redefining what it means to travel safely and with confidence. Whether it’s a long-awaited holiday, a last-minute business trip, or an unexpected detour, we deliver in the moments that matter.

About the opportunity:

Are you an organised, detail-oriented HR professional looking to build your career within a supportive and fast-paced Human Resources team?

We're looking for a Human Resources Graduate to join our People Operations team. This role sits at the heart of our Human Resources function, providing critical support across the employee lifecycle while helping ensure a seamless experience for our people and leaders. You'll work closely with HR Business Partners, payroll, employees, hiring managers and global stakeholders, making a meaningful impact on the day-to-day delivery of HR services across the region.

What you’ll be doing:

• You'll support employee lifecycle administration, ensuring employee records are accurate and up to date.
• You'll manage and respond to employee queries, delivering a high level of customer service and support.
• You'll coordinate onboarding and offboarding processes, creating a seamless experience for employees and managers.
• You'll prepare employment contracts, letters, documentation and other people-related correspondence.
• You'll provide payroll administration support and assist with payroll processing activities.
• You'll maintain organisational charts, HR systems and employee data integrity.
• You'll generate regular and ad hoc people reports, metrics and insights.
• You'll support key People & Culture activities including performance reviews, remuneration reviews and employee engagement initiatives.
• You'll assist with recruitment administration and employment documentation where required.
• You'll coordinate induction activities and support the successful integration of new employees.
• You'll provide administrative support to People Advisors and HR Business Partners across a range of people matters.
• You'll assist with workplace health and safety administration, including incident management and workers' compensation processes.
• You'll coordinate employee recognition and service award programs.
• You'll contribute to people projects, process improvements and continuous improvement initiatives.
• You'll support compliance with company policies, procedures and employment legislation requirements.
• You'll build strong relationships with stakeholders across the business and become a trusted point of contact for HR operational support.

What skills and experience you’ll bring on this journey:

• You’ll be a recent HR Graduate, either through a degree or apprenticeship program.
• You’ll ideally have internship or apprenticeship experience under your belt, however this isn’t essential.
• You’ll ideally be working towards CIPD level 3, though this is not essential.
• You'll have excellent written and verbal communication skills and feel comfortable engaging with stakeholders at all levels.
• You'll demonstrate strong organisational skills and exceptional attention to detail.
• You'll be able to manage multiple priorities and work effectively in a fast-paced environment.
• You'll maintain a high level of confidentiality, professionalism and discretion.
• You'll have strong Microsoft Office skills, including Outlook, Word, PowerPoint and Excel.
• You'll have an interest in employment legislation and HR best practice.
• You'll bring a proactive mindset, a willingness to learn and a passion for delivering a great employee experience.

Why you’ll love working with us!

We value optimism, caring, togetherness, reliability, results-orientation, and forward-thinking.

We have more than 3000 employees worldwide. We are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts, customer service and corporate services professionals. We share a global purpose to look after travellers, at every step of their journey.

Job flexibility

We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid approach ensures you can maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home, after an initial training period.

Career growth

This is an extremely exciting time for us at Zurich Cover-More, as we rapidly expand our business across the globe. We’re committed to helping our people thrive through a comprehensive onboarding experience, continuous professional development, and a supportive work environment that empowers growth at every stage of your career.

Take the time you need, for you and your community

We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme.

Investing in your health and your future.

We offer a competitive health insurance package with comprehensive mental health coverage, access to an Employee Assistance Program (EAP), and a pension scheme with employer contributions – helping you build a secure and healthy future.

Diversity and inclusion

We respect who you are and thoroughly embrace diversity. Wherever life has taken you, we welcome you to bring your whole self to work. Just be you – because that’s exactly who we’re looking for.

At Zurich Cover-More, compensation for roles is influenced by a variety of factors, including but not limited to office location, role, skill set, and level of experience. We are committed to providing a fair and reasonable compensation range for each role and additional rewards may include short-term incentive bonuses and increases based on merit. If your salary expectations are not in line with the proposed salary published for this role, you are still encouraged to apply. We will consider applications from talented individuals with the relevant experience, skills, education and attitude on a case-by-case basis.

The compensation shown reflects a national market range and the proposed salary for this position is £30,000 – £32,000 with short-term incentive bonus eligibility of 5%.