Human Resources Assistant

EA Change Ltd; Cardiff; Hybrid; GBP 24,000 - 32,000; Full time

Job summary

EA Change Ltd is seeking a proactive HR professional to join a leading financial services client in Cardiff. The role provides administrative support across employee relations, with 2–3 days on site.

Start is ASAP on a 6‑month initial contract, focusing on triage of flexible working, communications, and records management. You will handle confidential information, draft letters, support occupational health referrals, and escalate issues to the People team as needed, contributing to a positive

Qualifications

• Experience in HR administration or employee relations.
• Strong organisational skills and attention to detail.
• Excellent written and verbal communication.

Responsibilities

• Triage flexible working requests and support through processes.
• Assist with reasonable adjustments and occupational health referrals.
• Draft and issue outcome letters and employee communications.
• Provide administrative support for employee relations cases, including meeting notes.
• Respond to routine HR queries from managers and employees.
• Maintain accurate records and provide timely updates to stakeholders.
• Identify issues requiring escalation to senior People team members.
• Collaborate to deliver a positive employee experience.

Skills

HR administration

Employee relations support

Confidential data handling

Organisational skills

Communication skills

Job description

Location: Cardiff (2-3 days/week onsite)

Start Date: ASAP

Duration: 6-month initial contract

We’re looking for an organised and proactive HR professional to join a leading Financial Services client, providing administrative support across a range of employee relations matters.

Key responsibilities:

• Triage flexible working requests and support them through the appropriate processes.
• Assist with reasonable adjustments and occupational health referrals.
• Draft and issue outcome letters and employee communications.
• Provide administrative support for employee relations cases, including taking meeting notes.
• Respond to routine HR queries from managers and employees.
• Maintain accurate records and provide timely updates to stakeholders.
• Identify issues requiring escalation to senior members of the People team.
• Work collaboratively to deliver a positive employee experience.

Required experience:

• Previous experience in HR administration or employee relations.
• Strong organisational skills and attention to detail.
• Excellent written and verbal communication skills.
• Experience handling confidential information and maintaining accurate records.
• A proactive, professional approach with the ability to manage competing priorities.

If you have a strong administrative background and are looking to develop your experience within HR and employee relations, we’d love to hear from you.