Human Resources Advisor

SYNLAB UK & Ireland; Greater London; Hybrid; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Hybrid working

Healthcare environment

Collaborative HR team

Meaningful work

Job summary

Synnovis, a leading pathology partner within SYNLAB UK & Ireland, is seeking a skilled HR Advisor to join our HR Advisory Team in London. You will provide proactive guidance to managers and staff across employee relations, performance, and policy application, delivering a high-quality people service in a healthcare setting.

This hybrid role requires CIPD affiliation, GCSEs, and substantial HR advisory experience.

Qualifications

• Associate CIPD membership
• GCSE standard with Maths/English
• Proven HR advisory experience
• Experience delivering projects/interventions
• Experience in employee relations case management to tribunal level
• Experience handling confidential, sensitive data
• Stakeholder management and influencing skills
• Problem-solving and process improvement mindset
• Ability to manage workload, deadlines and priorities
• Proficiency with Word & Excel

Responsibilities

• Provide professional, responsive HR advisory service to managers and employees across Synnovis
• Deliver pragmatic, commercially-focused HR advice on a broad range of people matters
• Support case management and assist with meetings, hearings and minutes
• Maintain HR advisory mailbox and case management tracker
• Advise on policy application and regulatory compliance across the org
• Draft and implement HR policies and procedures as required
• Collaborate with HR colleagues on workforce reporting and data analysis

Skills

HR Advisory

Employee relations

Stakeholder management

Confidential data handling

MS Office

Education

GCSE Maths & English

CIPD Associate membership

Tools

MS Office

Job description

Human Resources Advisor - Synnovis, a business within SYNLAB UK&I

6 Month FTC, London SE1

Job Overview

At Synnovis, people are at the heart of everything we do. We're looking for an experienced HR Advisor to join our HR Advisory Team and help deliver a high-quality people service that supports exceptional healthcare outcomes.

As a trusted advisor, you will provide expert HR guidance to managers and employees across the organisation, supporting a wide range of employee relations and people management matters. You will play a vital role in ensuring our policies, procedures, and employment practices are applied consistently and effectively.

Our hybrid working approach means you'll divide your time between our headquarters, hospital locations, and home. You'll be confident using Microsoft Teams and telephone to deliver advice remotely while developing strong, professional relationships with stakeholders across the business.

You will work in close partnership with HR Business Partners and collaborate with colleagues across Recruitment, HR Administration, Learning & Development, Training, and Legal to ensure a seamless employee experience from start to finish.

Join us and become part of a forward-thinking organisation committed to supporting its people while delivering world-class scientific healthcare services.

Why Join Us?

• Hybrid and flexible working arrangements.
• Opportunity to work in a fast-paced healthcare environment.
• Collaborative and supportive HR team.
• Meaningful work that contributes to improving patient services.

Key Role Responsibilities

You will provide a professional, responsive and customer-focused HR advisory service to managers and employees across Synnovis. You will deliver pragmatic and commercially focused HR advice on a broad range of people matters, ensuring consistency, compliance and best practice across the organisation.

What you will do

• Provide a comprehensive HR advisory service both remotely and on a face-to-face basis to approximately 2000 managers and employees, based across 4 main London locations, as well as our Orpington and Harefield hospital sites.
• Respond to enquiries relating to employees on Synnovis and TUPE terms and conditions of employment and a broad range of HR and employee relations issues including sickness absence, discipline, grievance, probation and equal opportunities.
• Participate in employee relations case management and provide support to the Senior HRBP, HRBP’s and Operational Service Directors and/or lead on case management where appropriate including the organisation of meetings, hearings, panels and related supply of information and the production of agreed minutes as required.
• Maintain the HR Advisory Mailbox, HR Service Desk on ServiceNow and case management tracker.
• Advise mangers and employee on the application of Synnovis HR policies and procedures, ensuring compliance with company policies and legislative requirements and the application of best employment practices.

Key Responsibilities

• To advise those with people management responsibilities on routine enquiries relating to terms and conditions of employment, including a broad range of HR and employee relations issues including sickness absence, discipline, grievances and employee development, the performance planning and review process, pay review process and equal opportunities with the aim of reaching reasonable conclusions using the relevant organisational policies & procedures.
• To be responsible for advising and supporting managers and employees in the effective management of employee performance issues.
• To be responsible for advising and supporting managers in the effective management of employee absence/ sickness issues ensuring that relevant policy and procedures consistently are followed
• To support and contribute to the drafting, formulation and implementation of Synnovis HR policies and procedures as required.
• In association with HR colleagues, to undertake HR administration tasks, including changes to terms and conditions of employment, staff movements, leavers, maternity, reporting to payroll providers and collating reports as requested.
• To regularly brief the Senior HRBP and HRBP’s on developments and areas of concern to ensure that additional support or interventions may be identified and applied or needs to be escalated.
• To liaise with HR colleagues in producing HR and workforce reports as required, analysing data and responding appropriately to indicators identified.

Associate membership of CIPD

Educated to GCSE standard with A-C attained in Maths and English, or equivalent

Proven HR Advisory experience

Experience of contribution to the delivery of projects and interventions

Substantial experience of Employee Relation case management within an HR environment, providing advice on a wide range of employee relations and employee development issues.

Experience in managing complex and sensitive employment relations issues to Tribunal level

Experience of working with confidential, sensitive data

Experience of contribution to the delivery of projects and interventions.

Key stakeholder management with ability to influence and build relationships with managers and staff

Solutions orientated with the ability to problem solve and identify new and improved ways of working

Ability to prioritise own workload, manage projects and solve problems to meet deadlines, with minimal supervision

Ability to manage conflict effectively and overcome resistance

Ability to work under pressure, use own initiative and recognise own limitations

Excellent IT skills with good experience of MS Office Suite particularly Word & Excel

About Synnovis

Synnovis is a pathology partnership between SYNLAB UK and Ireland, and the NHS, including sites, Guy’s & St Thomas’ NHS Foundation Trust and King’s College Hospital NHS Foundation Trust, to deliver and transform pathology services across South East London.

The partnership provides services to 1.7 million people living in South East London, as well as to hundreds of thousands of patients from outside the region who use local healthcare services.

The partnership provides diagnostics, testing and digital pathology for hospital trusts, GP services and other healthcare providers.