HR Advisor

Synnovis; Greater London; Hybrid; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Competitive market rates

Flexible contract assignments across S

Job summary

Synnovis is seeking an experienced HR Advisor to join our HR Advisory Team and help deliver a high-quality people service that supports excellent healthcare outcomes.

You will provide expert HR guidance to managers and employees across the organisation, handling employee relations, policy interpretation and compliance with employment legislation. The role offers hybrid working between HQ, hospital locations, and home, with collaboration across HR, Recruitment, Learning & Development and Legal.

Qualifications

• Proven HR advisory experience across a multi-site organisation.
• Experience handling employee relations case work and tribunals.
• Strong stakeholder management and policy/application knowledge.

Responsibilities

• Provide HR advisory service to ~2000 managers across multiple London locations.
• Manage employee relations cases, meetings, hearings, and minutes.
• Ensure compliance with policies and employment legislation.
• Collaborate with HR BP teams on HR policy development.
• Liaise with payroll, recruitment, learning, and legal teams.
• Utilise ServiceNow HR Service Desk and maintain case trackers.

Skills

HR advisory

Employee relations

Stakeholder management

MS Office

Education

CIPD Associate membership

GCSE Maths & English

Tools

Compass HR system

Job description

Employer Synnovis Employer type Private Sector Site Friars Bridge Court Town London Salary £35,000 to £45,000 per annum depending on experience (pro rata) Closing 27/09/2026 23:59

The place to work in pathology

We are looking for top talent to join the UK’s leading and fastest growing pathology company – a scientific organisation with a clinical purpose.

Working in partnership with our service partners, Guy’s and St. Thomas’ Hospitals, King’s College Hospital and Princess Royal University Hospital we aim to set the standard for the future of pathology.

Job overview

At Synnovis, people are at the heart of everything we do. We're looking for an experienced HR Advisor to join our HR Advisory Team and help deliver a high-quality people service that supports exceptional healthcare outcomes.

As a trusted advisor, you will provide expert HR guidance to managers and employees across the organisation, supporting a wide range of employee relations and people management matters. You will play a vital role in ensuring our policies, procedures, and employment practices are applied consistently and effectively.

Our hybrid working approach means you'll divide your time between our headquarters, hospital locations, and home. You'll be confident using Microsoft Teams and telephone to deliver advice remotely while developing strong, professional relationships with stakeholders across the business.

You will work in close partnership with HR Business Partners and collaborate with colleagues across Recruitment, HR Administration, Learning & Development, Training, and Legal to ensure a seamless employee experience from start to finish.

Join us and become part of a forward-thinking organisation committed to supporting its people while delivering world-class scientific healthcare services.

Why Join Us?

• Hybrid and flexible working arrangements.
• Opportunity to work in a fast-paced healthcare environment.
• Collaborative and supportive HR team.
• Meaningful work that contributes to improving patient services.

Main duties of the job

As a key member of our small and supportive HR Advisory team, you will provide a high-quality, responsive HR advisory and employee relations service to managers and employees across all levels of the organisation and across multiple locations.

You will be responsible for delivering timely and practical HR advice, ensuring managers are equipped to effectively manage people-related matters while maintaining compliance with company policies, procedures and employment legislation. In addition to supporting managers and employees directly, you will work closely with the wider HR team and HR Business Partners to provide business-focused HR solutions that support organisational objectives and enhance the employee experience.

Acting as a first point of contact for HR enquiries, you will advise managers and employees on a wide range of HR policies, procedures and transactional processes. You will also play a key role in employee relations case management, providing guidance and support on matters including disciplinary, grievance, absence management, capability and organisational change.

Working collaboratively with HR Business Partners, you will help identify and manage people-related risks, support change initiatives and ensure a consistent and pragmatic approach to people management across the business. You will also champion Synnovis' values and cultural standards, helping to create a positive and inclusive working environment.

Working for our organisation

Your development and learning

You will have a suite of learning opportunities available through The Synnovis Way Development programme which is used across Synnovis to enable you to reach your potential, learn new skills and achieve your goals.

This is managed between you and your line manager in line with your own personal and professional development ambitions.

You can apply for finance to drive innovation and service development for the benefit of patients through our Innovation Accelerator Fund

Detailed job description and main responsibilities

Purpose of the Job

You will provide a professional, responsive and customer-focused HR advisory service to managers and employees across Synnovis. You will deliver pragmatic and commercially focused HR advice on a broad range of people matters, ensuring consistency, compliance and best practice across the organisation.

What you will do

• Provide a comprehensive HR advisory service both remotely and on a face-to-face basis to approximately 2000 managers and employees, based across 4 main London locations, as well as our Orpington and Harefield hospital sites.
• Respond to enquiries relating to employees on Synnovis and TUPE terms and conditions of employment and a broad range of HR and employee relations issues including sickness absence, discipline, grievance, probation and equal opportunities.
• Participate in employee relations case management and provide support to the Senior HRBP, HRBP's and Operational Service Directors and/or lead on case management where appropriate including the organisation of meetings, hearings, panels and related supply of information and the production of agreed minutes as required.
• Maintain the HR Advisory Mailbox, HR Service Desk on ServiceNow and case management tracker.
• Advise mangers and employee on the application of Synnovis HR policies and procedures, ensuring compliance with company policies and legislative requirements and the application of best employment practices.

Key Responsibilities

• To advise those with people management responsibilities on routine enquiries relating to terms and conditions of employment, including a broad range of HR and employee relations issues including sickness absence, discipline, grievances and employee development, the performance planning and review process, pay review process and equal opportunities with the aim of reaching reasonable conclusions using the relevant organisational policies & procedures.
• To be responsible for advising and supporting managers and employees in the effective management of employee performance issues.
• To be responsible for advising and supporting managers in the effective management of employee absence/ sickness issues ensuring that relevant policy and procedures consistently are followed
• To support and contribute to the drafting, formulation and implementation of Synnovis HR policies and procedures as required.
• In association with HR colleagues, to undertake HR administration tasks, including changes to terms and conditions of employment, staff movements, leavers, maternity, reporting to payroll providers and collating reports as requested.
• To regularly brief the Senior HRBP and HRBP's on developments and areas of concern to ensure that additional support or interventions may be identified and applied or needs to be escalated.
• To liaise with HR colleagues in producing HR and workforce reports as required, analysing data and responding appropriately to indicators identified.

Synnovis is a pathology partnership between SYNLAB UK and Ireland, and the NHS, including sites, Guy's & St Thomas' NHS Foundation Trust and King's College Hospital NHS Foundation Trust, to deliver and transform pathology services across South East London.

The partnership provides services to 1.7 million people living in South East London, as well as to hundreds of thousands of patients from outside the region who use local healthcare services.

The partnership provides diagnostics, testing and digital pathology for hospital trusts, GP services and other healthcare providers.

The hub is an eight-storey building, and we are working across 10 floors including the ground and lower ground floors. Synnovis' corporate function operates from the hub on the 8th floor, above the laboratories underneath. This is a total net internal area of almost 10,000m squared across the 10 floors.

Based in Blackfriars, it's less than a 5 minute walk from Southwark Tube or Blackfriars station and nestled closely to a vast array of entertainment and fabulous places to dine, relax and meet people.

Qualifications

• Associate membership of CIPD
• Educated to GCSE standard with A-C attained in Maths and English, or equivalent

Experience

• Proven HR Advisory experience
• Experience of contribution to the delivery of projects and interventions
• Substantial experience of Employee Relation case management within an HR environment, providing advice on a wide range of employee relations and employee development issues.
• Experience in managing complex and sensitive employment relations issues to Tribunal level
• Experience of working with confidential, sensitive data
• Experience of contribution to the delivery of projects and interventions.
• Experience of working in health sector – multi site experience
• Experience of working with Compass HR information system

Skills and Knowledge

• Key stakeholder management with ability to influence and build relationships with managers and staff
• Solutions orientated with the ability to problem solve and identify new and improved ways of working
• Ability to prioritise own workload, manage projects and solve problems to meet deadlines, with minimal supervision
• Ability to manage conflict effectively and overcome resistance
• Ability to work under pressure, use own initiative and recognise own limitations
• Excellent IT skills with good experience of MS Office Suite particularly Word & Excel
• Ability to use formulae and pivot tables within excel

Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. All applicants are welcome to apply regardless of age, disability, gender, marital status, race, nationality or ethnic origin, religion, or sexual orientation. Equality of opportunity is our policy.

Our Bank workers enjoy competitive market rates and flexible contract assignments across all of our sites, dependent on your availability and location.

For our Permanent workforce we offer a competitive benefits package.

All employees are entitled to:

• Contributory pension scheme
• Generous annual leave entitlement

Safeguarding children and vulnerable adults. All employees have a responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.

Your e-mail address is important to us. We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis.

Thank you for your interest in Synnovis.