Human Resources Administrator

TN United Kingdom; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a dynamic HR Shared Services Team as an HR Services Coordinator, where you will play a key role in delivering first-line support and managing day-to-day HR activities. This position offers the opportunity to work closely with HR Business Partners, assist in onboarding processes, and maintain compliance with legal requirements. You will thrive in a fast-paced environment, utilizing your strong organizational and communication skills to support employee inquiries and enhance HR practices. If you're passionate about making a difference in HR and enjoy collaborating with diverse teams, this role is perfect for you.

Benefits

Pension (10% employer contribution)

Dental Insurance

Medical Insurance

Travel Insurance

Annual 360 Health Assessment

Free annual eye examination voucher

Bicycle loan scheme

Wellness Reimbursement program

Electric Vehicle scheme

Access to Employee Assistance Programs (EAP)

Qualifications

• Self-directed individual with initiative and strong analytical skills.
• Experience providing system support and involvement in system development.

Responsibilities

• Provide administrative support and maintain personnel files.
• Assist with onboarding and coordinate new hire orientation.

Skills

Analytical Skills

Problem-Solving Skills

Customer Focus

Collaboration

Teamwork

Organizational Skills

Communication Skills

Education

Experience in HR Department

Tools

Microsoft Office (Outlook, Word, PowerPoint, Excel)

HR & Payroll Platforms

Job description

Social Network Login/Join

As part of the HR Shared Services Team, the HR Services Coordinator will deliver first-line support and day-to-day activities for the HR Team. The individual will respond to employee inquiries and leadership requests.

What you will be doing:

1. Provide administrative support to the US
2. Maintain accurate and current electronic personnel files and documentation in compliance with applicable legal requirements, company policies, and country-specific legislation
3. Partner with HR Business Partners and HR Centres of Expertise to support the delivery of HR Target Operating Model
4. Assist with onboarding by preparing contracts/offer letters, new joiner documentation, background screening, and country-specific processes
5. Coordinate and deliver new hire orientation/onboarding activities
6. Assist with assigning and follow-up of mandatory training through Enstar’s Learning Management System
7. Provide first-line support and escalation for HR systems
8. Process changes to employee records within Enstar’s HRIS, including new joiners, job changes, and leavers
9. Prepare employee changes and termination paperwork, notifications, and change forms
10. Answer frequently asked questions from employees concerning HR processes
11. Support inquiries and requests related to the HR department
12. Continuously stay up to date on global HR practices
13. Assist with HR projects, including HR data audits, new policy, and program development
14. Perform all other duties as required

What you will bring:

• Self-directed individual with initiative, analytical and problem-solving skills
• Customer focus, collaboration, and teamwork skills, with the ability to listen, prioritize, and deliver accurate and speedy results
• Practical judgment, sensitivity, creativity to changing needs and situations
• Ability to operate in a fast-paced organization and handle multiple projects simultaneously
• Ability to work independently and as part of a wider team
• Strong Microsoft Office skills: Outlook, Word, PowerPoint, Excel
• Experience using HR & Payroll platforms
• Initial experience gained within an HR department
• Experience providing system support to users and involvement in system development or enhancement
• Proven ability to create management information for the business
• Strong organizational skills with keen attention to detail and follow-up
• Experience working in a fast-paced environment and applying good work habits
• Effective teamwork and remote collaboration skills
• Excellent verbal and written communication skills

Benefits:

• Pension (automatic enrollment with 10% employer contribution)
• Dental Insurance (optional taxable benefit for employee, spouse, and dependents)
• Medical Insurance (optional taxable benefit through a private health network)
• Travel Insurance (automatic enrollment with options for coverage)
• Annual 360 Health Assessment
• Free annual eye examination voucher
• Option to loan a bicycle and safety equipment tax-free
• Wellness Reimbursement program (up to 700 pounds annually)
• Tusker – Electric Vehicle scheme
• Optional Critical Illness coverage
• Income protection programme
• Access to Employee Assistance Programs (EAP)

Who we are:

Enstar Group Limited (“Enstar” or “EGL”) is a leading global insurance group specializing in managing run-off insurance portfolios. With around 800 employees worldwide, our headquarters are in Bermuda, with significant presence in the US, UK, Europe, and Australia.