Human Factors Specialist

Northern Gas; Leeds; Hybrid; GBP 58,000 - 71,000; Full time

Benefits offered by this job

Annual bonus up to 10%

25 days annual leave

Paternity/maternity leave

Pension scheme

Job summary

Northern Gas Networks (NGN) is seeking a Human Factors Specialist to embed human factors thinking across the business, advising managers and leading cross‑functional safety projects. You will influence behaviours and shape safety culture, collaborating with senior leaders, regulators and industry groups to improve safety outcomes.

A full UK driving licence is required as travel across our network is expected; role based at Thorn Park, Leeds or Doxford Park, Sunderland with hybrid working.

Qualifications

• Strong knowledge of health & safety legislation in safety-critical industries.
• Hands-on experience applying human factors principles in real-world operations.
• Expertise in ergonomics, fatigue management, task and shift design, and human error reduction.
• Proven ability to influence behaviours and drive cultural and organisational change.
• Skilled in integrating human factors into safety systems, processes, and investigations.
• Excellent communication and engagement skills across all levels, from engineers to senior leaders and regulators.
• Strong analytical and problem-solving ability, with a practical approach to complex issues.

Responsibilities

• Human Factors Expertise - provide specialist advice to managers and teams across the business
• Culture & Behaviour Change - drive programmes that foster a learning and fair culture through culture and behaviour change initiatives
• Safety Systems Integration - embed human factors principles into processes and investigations
• Task & Shift Design - analyse work, design safe job/shift patterns, and manage fatigue risks
• Project Leadership - lead cross-business safety projects and improvement campaigns
• Reporting & Insights - deliver clear, actionable reports to senior leaders and regulators
• Industry Engagement - act as a point of contact and engage with external stakeholders, such as the HSE and industry groups

Skills

Human factors expertise

Culture change

Safety systems integration

Task & shift design

Fatigue management

Ergonomics

Influence behaviours

Communication

Education

BSc Human Factors/Ergonomics/Organisational Psychology

Member of IEHF

NEBOSH Certificate (desirable)

Job description

Salary from £64,454 (Dependent on Experience) + Up to 10% Bonus

1 Permanent Position, 40 Hours Per Week

Hybrid Working -Based at our offices in Thorpe Park, Leeds or Doxford Park, Sunderland

Shape a safer future by putting people at the heart of how we work

As a Human Factors Specialist at Northern Gas Networks (NGN), you will embed human factors thinking at every level of our organisation, making safety not just a process, but a mindset.

You will shape culture, influence behaviours and make a real impact on safety outcomes, advising managers, leading cross-business projects and engaging with senior leaders, regulators and industry groups.

A full UK driving licence is a requirement for this role, as travel will be expected across our network

We encourage early applications, as the vacancy may close before the advertised deadline once we have received enough suitable candidates

Ready to make a real impact? Join us and help shape a safer future where people and safety come first

In this role you will

• Human Factors Expertise -provide specialist advice to managers and teams across the business
• Culture & Behaviour Change - drive programmes that foster a learning and fair culture through culture and behaviour change initiatives
• Safety Systems Integration - embed human factors principles into processes and investigations
• Task & Shift Design - analyse work, design safe job/shift patterns, and manage fatigue risks
• Project Leadership - lead cross-business safety projects and improvement campaigns
• Reporting & Insights - deliver clear, actionable reports to senior leaders and regulators
• Industry Engagement - act as a point of contact and engage with external stakeholders, such as the HSE and industry groups

We are looking for

• Strong knowledge of health & safety legislation in safety-critical industries
• Hands-on experience applying human factors principles in real-world operations
• Expertise in ergonomics, fatigue management, task and shift design, and human error reduction
• Proven ability to influence behaviours and drive cultural and organisational change
• Skilled in integrating human factors into safety systems, processes, and investigations
• Excellent communication and engagement skills across all levels, from engineers to senior leaders and regulators
• Strong analytical and problem-solving ability, with a practical approach to complex issues

Qualifications & Requirements

• BSc Human Factors / Ergonomics / Organisational Psychology or equivalent
• Member of IEHF
• Desirable: NEBOSH Certificate

Why join NGN?

• Salary from £64,454 per annum (DOE)
• Annual bonus of up to 10%, recognising your contribution and performance
• 25 days of annual leave, plus recognised bank holidays and 2 additional half-days over the Christmas period
• Occupational sick pay available after the first 2 calendar days of statutory sick pay
• Generous stakeholder pension scheme, doubling your contribution, up to 10%
• Flexible benefits and salary sacrifice options, including discounts on UK attractions, gym memberships, restaurants, experience days, plus access to a virtual GP service
• Family-friendly policies, including up to 6 weeks of paternity leave and 6 months of full pay for maternity leave (for eligible employees), plus shared parental leave and more

About NGN

We deliver gas to 2.9 million homes and businesses across the North East, Northern Cumbria, and much of Yorkshire, through a network of over 37,000km of underground pipes. Serving both major cities and rural communities, we are committed to safety, reliability, and innovation. Our values –Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious, and Happy, shape everything we do. We are proud to champion equality, diversity, and inclusion, and actively support initiatives alongside our Colleague Communities (LGBTQ/Women’s/Roots&Resonance/Parents&Carers/AbilityMatters) to ensure we reflect and uplift the communities we serve.

If you require any adjustments during the recruitment process, please contact our Recruitment Team at