Human Factors Leader - Elevate Safety & Culture

Northern Gas; Leeds; Hybrid; GBP 58,000 - 71,000; Full time

Benefits offered by this job

Annual bonus up to 10%

25 days annual leave

Paternity/maternity leave

Pension scheme

Job summary

Northern Gas Networks (NGN) is seeking a Human Factors Specialist to embed human factors thinking across the business, advising managers and leading cross‑functional safety projects. You will influence behaviours and shape safety culture, collaborating with senior leaders, regulators and industry groups to improve safety outcomes.

A full UK driving licence is required as travel across our network is expected; role based at Thorn Park, Leeds or Doxford Park, Sunderland with hybrid working.

Qualifications

• Strong knowledge of health & safety legislation in safety-critical industries.
• Hands-on experience applying human factors principles in real-world operations.
• Expertise in ergonomics, fatigue management, task and shift design, and human error reduction.
• Proven ability to influence behaviours and drive cultural and organisational change.
• Skilled in integrating human factors into safety systems, processes, and investigations.
• Excellent communication and engagement skills across all levels, from engineers to senior leaders and regulators.
• Strong analytical and problem-solving ability, with a practical approach to complex issues.

Responsibilities

• Human Factors Expertise - provide specialist advice to managers and teams across the business
• Culture & Behaviour Change - drive programmes that foster a learning and fair culture through culture and behaviour change initiatives
• Safety Systems Integration - embed human factors principles into processes and investigations
• Task & Shift Design - analyse work, design safe job/shift patterns, and manage fatigue risks
• Project Leadership - lead cross-business safety projects and improvement campaigns
• Reporting & Insights - deliver clear, actionable reports to senior leaders and regulators
• Industry Engagement - act as a point of contact and engage with external stakeholders, such as the HSE and industry groups

Skills

Human factors expertise

Culture change

Safety systems integration

Task & shift design

Fatigue management

Ergonomics

Influence behaviours

Communication

Education

BSc Human Factors/Ergonomics/Organisational Psychology

Member of IEHF

NEBOSH Certificate (desirable)

Job description

Northern Gas Networks (NGN) is seeking a Human Factors Specialist to embed human factors thinking across the business, advising managers and leading cross‑functional safety projects. You will influence behaviours and shape safety culture, collaborating with senior leaders, regulators and industry groups to improve safety outcomes.

A full UK driving licence is required as travel across our network is expected; role based at Thorn Park, Leeds or Doxford Park, Sunderland with hybrid working.