HubSpot Senior Coordinator

Anthem Consulting Ltd; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Anthem Consulting Ltd in London is seeking a Senior CRM and Insights Coordinator to join its marketing team. You will own the HubSpot CRM, deliver targeted campaigns, and provide data-driven insights to inform marketing decisions.

This hybrid role collaborates with colleagues to improve data quality, enhance segmentation, and measure campaign performance, ensuring engagement with clients and prospects across the built environment consultancy.

Qualifications

• Experience using HubSpot or a comparable CRM/marketing automation platform.
• Experience in a professional services organisation, ideally built environment or consultancy.

Responsibilities

• Plan and deliver targeted marketing campaigns.
• Own HubSpot CRM data quality and segmentation.
• Maintain contact records for effective targeting.
• Monitor, analyse and report on campaign performance.
• Improve campaign delivery processes for efficiency.
• Expand and strengthen client and prospect data.
• Support delivery of the firm’s marketing strategy.
• Develop CRM insights to understand audiences and improve outcomes.

Skills

HubSpot CRM

Data analysis

Campaign reporting

Marketing automation

Tools

HubSpot

Job description

Senior CRM and Insights Coordinator, London-based with hybrid working at a built environment consultancy.

A leading built environment consultancy is looking for a Senior CRM & Insights Coordinator to join its growing marketing team in London. This is an exciting opportunity for a CRM and marketing professional to take ownership of the firm’s HubSpot CRM, deliver targeted marketing campaigns, and provide valuable insights through data and performance reporting.

The role will play a key part in ensuring marketing campaigns are delivered effectively, reach the right audiences and generate measurable engagement. You will work closely with the wider marketing team to improve campaign performance, strengthen the firm’s client and prospect data, and maximise the value of its CRM platform.

Key Responsibilities

• Plan and deliver targeted marketing campaigns to enhance the firm’s
• Take ownership of the HubSpot CRM, ensuring contact data is accurate, complete and maintained to a high standard.
• Manage the creation, updating and maintenance of contact records to support effective segmentation and targeted communications.
• Monitor, analyse and report on campaign performance, providing insights to inform future marketing activity and decision-making.
• Review and refine campaign delivery processes to improve efficiency, engagement and overall marketing effectiveness.
• Identify opportunities to expand and strengthen the firm’s client and prospect database.
• Work with the wider marketing team to support the delivery of the firm’s marketing strategy.
• Develop CRM and campaign insights that help the business better understand its audiences and improve marketing outcomes.

The ideal candidate must have experience using HubSpot or a comparable CRM/marketing automation platform. Experience working in a professional services organisation, ideally in the built environment, consultancy, or a similar sector, is key.

This is a key role within the marketing function, offering the opportunity to make a tangible impact on how the firm manages its client data, delivers campaigns and measures marketing effectiveness.

If you are a CRM-focused marketing professional who enjoys working with data, improving processes and using insights to drive better marketing outcomes, this could be a great role for you.