HubSpot CRM & Data Analytics Specialist

CloserStill Media Germany GmbH; Greater London; Vor Ort; GBP 60.000 - 90.000; Vollzeit

Zusammenfassung

CloserStill Media in London is seeking a seasoned Business Analyst to own CRM and HubSpot analysis, turning messy processes into clear, data-driven systems that deliver measurable outcomes. You will map journeys from lead generation through sales, service and retention, drive adoption, and define governance, data quality, and AI opportunities with cross‑functional teams.

The role requires practical HubSpot experience, strong requirements skills, and a solid understanding of marketing, sales and

Qualifikationen

• Substantial experience as a Business Analyst on CRM or customer-platform improvements.
• Practical HubSpot experience, including objects, properties, workflows, pipelines, reporting and integrations.
• Strong requirements skills: workshops, process modelling, user stories and acceptance criteria.
• A good understanding of marketing, sales and customer-service processes.
• Strong data literacy, including modelling, mapping, quality, governance and reporting.

Aufgaben

• Own CRM and HubSpot analysis, turning business needs into clear requirements and acceptance criteria.
• Map CRM journeys and drive adoption, governance and measurable outcomes.
• Improve data quality, reporting and dashboards across teams.
• Explore AI opportunities and ensure responsible, governance-aligned adoption.
• Collaborate with Product, Delivery, Architecture, Engineering, Data, Security and partners.

Kenntnisse

HubSpot experience

CRM analysis

Requirements workshops

Data governance

APIs integrations

Stakeholder management

Agile ways of working

Data storytelling

Tools

SQL

Power BI

Jobbeschreibung

CloserStill Media in London is seeking a seasoned Business Analyst to own CRM and HubSpot analysis, turning messy processes into clear, data-driven systems that deliver measurable outcomes. You will map journeys from lead generation through sales, service and retention, drive adoption, and define governance, data quality, and AI opportunities with cross‑functional teams.

The role requires practical HubSpot experience, strong requirements skills, and a solid understanding of marketing, sales and