Hublot Sales Associate - Harrods

HUBLOT; Greater London; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

25 days annual leave

8% monthly pension contribution

Private health insurance

Critical illness and life cover

Company car

24/7 access to employee assistance pro

Tailor-made onboarding program

Career and development opportunities

Exclusive discounts on LVMH products

Job summary

Hublot UK is seeking an experienced Sales Associate for the boutique at Harrods, Knightsbridge, London. This 12-month fixed term opportunity offers a competitive salary plus commissions and a comprehensive benefits package.

The role focuses on delivering exceptional luxury customer service, building client relationships, maintaining brand standards, and achieving personal and store targets through in-store and online channels.

Qualifications

• Experience in luxury watches or similar.
• Customer-focused with a professional demeanor.
• Ability to meet targets and work effectively in a team.

Responsibilities

• Professionally handle and advise customers of products and services resulting in the achievement of personal and store sales targets
• Build client relationships and develop client book
• Merchandising displays and ensuring high standards are maintained within the store
• Provide high quality service to customers face-to-face/virtually and via email/social media.
• Complete sales documentation and efficient use of internal till and stock systems
• Accurately check stock levels on a regular basis
• Altering and fitting customers watches
• Maintaining a high level of product and brand knowledge
• Supporting the implementation of brand training initiatives
• Attending and contributing to brand events
• Providing in-store aftersales service working with the aftersales teams to achieve a high level of customer service and satisfaction

Skills

Customer service

Client relationships

Brand knowledge

Sales targets

Merchandising

Communication

Tools

POS system

Job description

12 month fixed term opportunity

Competitive salary & commissions

Full benefits package – pension, life schemes, private healthcare

At Hublot, each moment races into the future at lightning speed. Do you have the relevant experience, skills, talent & passion to:

#MakeABigBangInYourCareer

We are currently seeking an experienced Sales Associate for our boutique based in Harrods, Knightsbridge, London.

Role Mission:

As a committed and dedicated member of the team, the Sales Associate plays a key role in helping the boutique to achieve success through the achievement of personal and team targets. Customer service is at the heart of this role and ensuring a high level of brand and product knowledge is vital to delivering a positive brand experience for the clients and repeat sales.

Key Responsibilities:

• Professionally handling and advising customers of products and services resulting in the achievement of personal and store sales targets
• Building client relationships and developing client book
• Merchandising displays and ensuring high standards are maintained within the store
• Providing high quality service to customers face-to-face/virtually and via email/social media.
• Completing sales documentation and efficient use of internal till and stock systems
• Accurately check stock levels on a regular basis
• Altering and fitting customers watches
• Maintaining a high level of product and brand knowledge
• Supporting the implementation of brand training initiatives
• Attending and contributing to brand events
• Providing in-store aftersales service working with the aftersales teams to achieve a high level of customer service and satisfaction

Your benefits at Hublot UK:

• 25 days annual leave plus bank holidays
• 8% monthly pension contribution
• Private health insurance
• Critical illness and life cover
• Company car
• 24/7 access to employee assistance programme
• Tailor-made onboarding program
• Career and development opportunities within the LVMH Group (internal training, mentoring, international mobility, and much more!)
• Exclusive discounts on selected LVMH products

Salary from £33,000

#LI-LI1 About You:

The ideal candidate will have experience in the luxury watches industry or similar. Customer focus is key in this role and it is imperative that the candidate has the ability to deal with a diverse range of customers in a highly professional manner. The candidate must also have the ability to develop extensive brand and product knowledge and be able to meet targets and to work effectively within a team.