Hub Receptionist

The Music Works; United Kingdom; Remote; GBP 18,000 - 23,000; Full time

Job summary

The Music Works in Gloucester is recruiting for aReceptionist to be the first point of contact for visitors and to help run the Hub smoothly. You will manage the reception desk, support bookings, and assist with a range of administration tasks while ensuring safety and safeguarding policies are followed.

The role offers permanent, on-site work at the Gloucester Hub, reporting to the Operations Manager. Start date is as soon as possible with a proactive onboarding process.

Qualifications

• Confident, approachable and organised; able to work independently.

Responsibilities

• Be the first point of contact for visitors to The Music Works.
• Manage the reception desk during shifts and support bookings.
• Assist with administration including studio bookings, data entry, meeting arrangements.
• Help keep the Hub safe by managing visitor sign-in and knowing when to seek support.
• Support programmes and events organized at the Hub.

Job description

The Music Works is a Gloucestershire charity that transforms young lives through music. We're specialists in working with young people (age 8-30) in challenging circumstances to help them reach their full potential in music, in learning and in life. We work with over 3,000 young people a year in schools and our four community studios in Gloucester, and the Forest of Dean. Our approach is youth-led, with young people involved at every stage of planning and delivery.

Here is an introduction to our work:

About the Role

As part of our reception team, you'll be the first point of contact for visitors to The Music Works. You'll manage the reception desk independently during your shifts, welcoming people, answering enquiries, supporting bookings and helping the Hub run smoothly.

This is a varied role where no two days are quite the same. You'll meet lots of different people and will need to be confident, approachable and organised, while also being comfortable taking responsibility and working independently.

You'll also play an important role in keeping the Hub safe. You'll manage our visitor sign-in system, be alert to anything that doesn't seem right and know when to ask other members of the team for support.

Alongside reception, you'll help with a range of administration, including studio bookings, data entry, meeting arrangements and supporting programmes and events.

Location The Music Works - Gloucester Hub

ContractPermanent

Reports toOperations Manager

Start Date As soon as possible. We are keen to appoint and onboard the successful candidate at the earliest opportunity.

Please note we reserve the right to close the recruitment process before this date, once a suitable candidate has been identified.

Our values

Diversity and inclusion are at the heart of our organisation and we promote equal opportunities. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds who reflect the community we serve. We encourage applications from all backgrounds. We guarantee to offer an interview to those with a disability who meet the minimum criteria.

In line with The Music Works safeguarding policy, appointments are normally subject to enhanced DBS checks and satisfactory references.

We're a friendly team and always happy to answer any questions you have.