Hub Operations Manager Nights

Evri, Inc.; Slough; On-site; GBP 35,000 - 50,000; Full time

Job summary

Evri, a leading parcel delivery company, is seeking a Night Operations Manager to oversee operations at their Rugby Hub. The successful candidate will manage staff, maintain compliance, and ensure excellence in service delivery within a dynamic environment. This is an opportunity to grow with a company committed to employee development and a supportive culture.

Benefits

Free digital GP service for all colleagues

Wagestream - access to earned income

Free basic Will and discounted partner mirror Will

50% discount on sending parcels

Cycle to Work scheme

Company funded Life Assurance

Employee Assistance Programme

Great career progression

Up to 26 days holiday

Voluntary flexible benefits at discounted rates

Qualifications

• Extensive knowledge of operational processes and practices.
• Experience managing a profit and loss (P&L) budget.
• Proven experience leading a high-performing team.

Responsibilities

• Manage shift performance, compliance, and client service levels.
• Ensure appropriate resources are assigned for shifts.
• Promote consistency in operational standards.

Skills

Analytical skills

Data-driven

Leadership

Tools

Microsoft Office

Job description

Vacancy Location Rugby

This is a Permanent , Full Time vacancy that will close in a month at 23:59 BST .

The Vacancy

We have an exciting opportunity for an NightsOperations Managerto join us at ourRugby Hub. We’re always on the lookout for top talent to join our growing business.

Come and join the Evri Hub team!

We are looking for a Night Operations Managerto support the HubManager in taking full responsibility of the operational elements of the site and all the functions/processes that fall under this. Ensuring the delivery of a safe, legally compliant and cost-efficient environment performing to all Service Level Agreements. You will follow all recognised hub systems and processes, manage and lead staff, maintain and develop external customer relationships and deliver a professional service to our clients.

This is a great time to be joining us! We are growing year on year, with ambitious plans for future growth and we would love to give you the opportunity to grow with us!

To support our operation and manage your site fully, We are looking for a Operations Managerwho is flexibleand potentially work weekends as needed. But more importantly you must be able to make operational and strategic decisions at pace and have the self-belief to commit to a plan of action.

Responsibilities:

• Ensuring the appropriate level of resource is assigned to each function to cover all shifts across the working week.
• Responsible for overall shift performance, compliance, client service levels, health and safety, employee engagement.
• Must have strong analytical skills, be data driven and use data to influence, challenge and drive performance and compliance.
• Accountable for shift costs and able to demonstrate strong cost leadership.
• Promoting and driving consistency to ensure the delivery of excellent operational standards.

To Be Successful You Will Require:

• Microsoft office competent
• Full current driving licence
• Extensive knowledge and experience of operational processes and practices
• Experienced and proven knowledge of managing a PL budget
• Experience of leading a high performing team

We offer anexcellent remuneration packagewithfantastic opportunities for progression.

At Evri, we know we only grow if our people do too. That’s why we’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves. We’re on a journey to better represent the customers we serve around the UK. We’re committed to removing barriers and ensure that each person at Evri is valued for who they are, and what they bring to our business.

We are Evri. Where everyone is welcome

We’re excited for the future. Let’s deliver it together.

About Us

Every parcel, every person, every place – every delivery made for you.

Evri is leading the way in creating responsible delivery experiences for everyone, everywhere. And we’re doing that by offering the most convenient way to send, receive and return parcels without costing the earth.

Whether it’s a customer sending a present to a friend, a marketplace trader shipping in bulk or a major retailer such as John Lewis, asos or Next, we’ve got it covered. With our team of 30,000 couriers, thousands of local ParcelShops and a growing network of hubs and depots across the country, we safely get parcels from A to everywhere.

And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the past few years, including gongs for IT, innovation and our green fleet.

But we wouldn’t be the biggest dedicated parcel delivery company in the UK without amazing people. We’re a friendly, ambitious and diverse bunch, united by a passion for delivering the best customer experience. We have great opportunities throughout the business, so take a look to see where you might fit in. We can’t wait to hear from you.

Free digital GP service for all colleagues and their family

Wagestream - access a portion of your earned income before payday

Free basic Will and discounted partner mirror Will for all colleagues

50% discount on sending parcels through Evri

Cycle to Work scheme

Company funded Life Assurance

Employee Assistance Programme with free counselling

Great career progression

Up to 26 days holiday

Voluntary flexible benefits at discounted corporate rates

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