HRIS System Configuration Lead

Mountain Warehouse; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary and benefits package

Hybrid working model

Holiday allowance

50% staff discount

Pension scheme

Job summary

A retail company based in London is seeking an HRIS System Configuration Lead to manage the Dayforce platform. Responsibilities include overseeing configuration management, ensuring compliance and accuracy, and collaborating with HR and Payroll stakeholders. The ideal candidate should have hands-on experience with Dayforce, strong analytical skills, and a degree in HR, Operations, or IT. This position offers a competitive salary and a hybrid working model, with two days in the London office and three from home.

Qualifications

• Hands-on configuration experience within Dayforce or similar across HR, Payroll, WFM, or Advanced Scheduling.
• Strong understanding of workforce management and HR/payroll operations in multi-site or shift-based environments.
• Excellent analytical skills to translate operational requirements into practical system configuration.
• Excellent analytical skills with the ability to translate operational requirements into practical system configuration.
• Experience in system governance and testing disciplines.
• Familiarity with UK payroll and employment legislation advantageous.
• Degree or equivalent professional experience in HR, Operations, or IT desirable.

Responsibilities

• Manage configuration across all active Dayforce modules.
• Implement approved configuration changes through structured governance.
• Coordinate regression and user acceptance testing for configuration changes.
• Coordinate regression and user acceptance testing for configuration changes and quarterly Dayforce releases; validate results and oversee deployment.

Skills

Configuration Management

Analytical Skills

Change Management

Stakeholder Collaboration

Problem Solving

Governance and testing

UK payroll familiarity

Education

Degree or equivalent professional experience in HR, Operations, or IT

Tools

Dayforce

Job description

Description The HRIS System Configuration Lead is responsible for governing, maintaining, and continuously improving the configuration of the organisation’s Dayforce platform following implementation. This role ensures that Dayforce remains accurate, compliant, and optimised to support the business’s workforce, payroll, and people‑management processes.

Application Deadline 31 January 2026

Department Finance

Location London

Key Responsibilities

• Configuration Management: Own and maintain configuration across all active Dayforce modules (Core HR, Payroll, WFM, Advanced Scheduling, Benefits, and Talent).
• Change Control & Governance: Review, test, and implement approved configuration changes through structured governance, maintaining version control and full audit documentation.
• Continuous Improvement: Identify and deliver system enhancements that simplify operational processes, improve data quality, or enhance user experience.
• Testing & Release Readiness: Coordinate regression and user acceptance testing for configuration changes and quarterly Dayforce releases. Validate results and oversee safe deployment.
• Compliance & Accuracy: Ensure configuration supports accurate payroll processing, meets legislative requirements, and maintains data integrity across all modules.
• Dayforce Roadmap Alignment: Review and interpret quarterly Dayforce release notes, assess system impacts, and lead the adoption of relevant new functionality.
• Stakeholder Collaboration: Partner with HR, Payroll, and operational leads to assess business requirements, prioritise changes, and ensure system setup continues to meet operational needs.
• Vendor & Support Liaison: Act as the key client contact for Dayforce Support cases and escalation, ensuring effective communication, resolution tracking, and internal knowledge capture.
• Knowledge & Documentation: Maintain configuration documentation, data dictionaries, and change logs. Build internal capability through knowledge sharing and user support.

Experience And Qualifications

• Hands‑on configuration experience within Dayforce or similar across one or more modules (HR, Payroll, WFM, or Advanced Scheduling).
• Strong understanding of workforce management and HR/payroll operations, ideally in multi‑site or shift‑based environments.
• Proven experience in post‑implementation system administration, configuration, and change management.
• Excellent analytical skills with the ability to translate operational requirements into practical system configuration.
• Experience in system governance and testing disciplines.
• Familiarity with UK payroll and employment legislation advantageous.
• Degree or equivalent professional experience in HR, Operations, or IT desirable.

Core Competencies

• Operational & Technical Expertise: Deep understanding of system configuration and its application in complex operational environments.
• Governance & Control: Structured approach to managing change and maintaining auditability.
• Problem Solving: Logical, data‑driven approach to resolving configuration issues and driving process improvement.
• Collaboration: Strong partnership skills across HR, Payroll, and Operations; able to communicate effectively with technical and non‑technical audiences.
• Attention to Detail: Maintains a high level of accuracy and documentation discipline.
• Adaptability: Keeps pace with system updates and changing business priorities.

Success Measures/KPIs

• Configuration accuracy and compliance maintained across all modules.
• Timely adoption of relevant Dayforce functionality from product releases.
• Reduced operational issues and improved process efficiency.
• Positive feedback from HR, Payroll, and operational end users.
• Well‑controlled and auditable system change management process.

Benefits

• Competitive salary and benefits package
• Hybrid working, 2 days in London based office & 3 working from home
• Holiday allowance
• 50% staff discount & 25% for family and friends
• Pension scheme