HR & Training Administrator - Apprentice

We Manage Jobs(WMJobs); Shrewsbury; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading College is seeking an HR administrator to provide vital support across the employee lifecycle, including recruitment, onboarding, and training compliance. This role involves collaboration with various HR team members to foster continuous professional development while ensuring compliance with policies and regulations.

Qualifications

• Level 2 qualification (GCSE A* - C or equivalent) in Maths and English desirable.
• Willingness to undertake an appropriate Apprenticeship Standard.
• Qualified to Level 2 or equivalent in Business Administration or related qualification.

Responsibilities

• Support onboarding compliance checks for new starters.
• Maintain secure handling of personnel information.
• Assist with updating training materials and resources.

Skills

Proficiency in Microsoft Office platforms

Effective organisational and administrative skills

Excellent written and oral communication skills

Accuracy and attention to detail

Proactive and flexible approach

Education

Level 2 qualification in Maths and English

Level 2 or equivalent in Business Administration

Commitment to completing an appropriate Apprenticeship Standard Level 3 or Level 2

Job description

About The Role

As a key member of the HR Team, you will play a vital role in delivering a high-quality administrative service across all stages of the employee lifecycle. This includes supporting recruitment, onboarding, training, development, and general HR processes—ensuring full compliance with relevant legislation and best practice standards.

You will work closely with the Recruitment & Talent Advisor and the HR & Payroll Coordinator to maintain seamless coordination and deliver an excellent service experience to both internal and external stakeholders. In addition, you will contribute to the ongoing development of the College by supporting the administration of training and development plans, helping to foster a culture of continuous learning and professional growth.

Key Responsibilities:

Support the completion of all onboarding compliance checks for new starters, including requesting references, DBS and Barred List checks, Pre-placement assessments, and verifying Right to Work documentation.

Ensure secure and confidential handling of personnel information, maintaining both electronic and paper-based HR records.

Maintain accurate tracking systems to support staff development, retention, and performance monitoring.

Collect, input, and analyse training data to prepare reports and monitor staff training activity.

Assist with the updating and maintenance of training materials and resources.

Monitor and support the use of eLearning platforms, including updating staff progress and providing guidance where needed.

Manage the communication of delegate joining instructions and coordinate bookings for training venues, transport, and accommodation.

Keep HR systems up to date with accurate records of staff training and development activities.

Provide administrative and organisational support across the HR team to ensure timely and effective delivery of all training and development programmes.

Maintain and update relevant documentation and audit files to ensure compliance with internal policies and current legislation, promoting best practice.

Contribute to the development and continuous improvement of the HR information system (HRIS), supporting data accuracy and efficient reporting.

Undertake other administrative duties as required to support the wider HR team and ensure smooth departmental operations.

Qualifications & Training

• Level 2 qualification (GCSE A* - C or equivalent) in Maths and English desirable or a willingness to attain these qualifications with the support of the College
• Commitment to undertaking and completing an appropriate Apprenticeship Standard Level 3 or Level 2 qualification and undertaking training as deemed appropriate for the role
• Qualified to Level 2 or equivalent in Business Administration or related qualification is essential for a Level 3 standard (Desirable)

Skills & Expertise

• Proficiency in Microsoft Office platforms
• Have a proactive and flexible approach to work-related activities and deadlines
• Effective organisational and administrative skills.
• Excellent written and oral communication skills
• Accuracy and attention to detail in all aspects of work
• Ability to meet targets and deadlines and manage a variety of activities concurrently
• Confidence and the ability to work as part of a team, whilst also being able to work on your own initiative