HR Services Assistant

Mace Group; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Mace Group is looking for a dedicated HR Services Assistant to join our team in Birmingham for a 6-month fixed-term contract. In this role, you will be pivotal in providing comprehensive HR administrative support and coordinating processes throughout the employee lifecycle. If you have HR system experience, strong organizational skills, and a commitment to quality, we invite you to apply and be part of our mission to create impactful environments.

Benefits

Part-time and flexible working options

Inclusivity and support for diverse candidates

Qualifications

• Experience working with HR systems and IT software.
• Demonstrates strong organizational skills and works effectively to deadlines.
• Previous experience in HR or administrative capacity.

Responsibilities

• Provide advice and administration throughout the employee lifecycle.
• Work to Service Level Agreements for processing documentation.
• Ensure accuracy of people data in the Oracle HCM system.

Skills

Attention to detail

Organizational skills

Interpersonal skills

Communication skills

Digitally savvy

Education

Experience in HR/Administrative roles

Tools

MS Office

HR systems

Job description

Position status: We are growing our team in Mace. Please get in touch if you would like to hear about working with Mace.

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.

Within our consult business, we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.

Our values shape the way we consult and define the people we want to join us on our journey, they are:

• Safety first - Going home safe and well
• Client focus - Deliver on our promise
• Integrity - Always do the right thing
• Create opportunity - For our people to excel

This is a 6-month FTC HR Services Assistant role where you will work within the HR Services Team, supporting UK and International colleagues and provide timely and accurate administration and coordinated transactional support throughout the employee lifecycle. Provides a full HR admin service to employees, acting as a first point of HR enquiries and supports projects and initiatives as required.

You’ll be responsible for:

• Providing advice, administration and coordination of all transactional processes, throughout the employee lifecycle, works to achieve first time resolution so that the wider HR team and Mace colleagues feel supported and positive results are achieved.
• Working to Service Level Agreements (SLAs), to respond to first line queries, process documentation and system updates.
• Supporting and have a sound understanding of People policies and guidance.
• Ensuring quality, accuracy and integrity of people data maintaining and updating the Oracle Human Capital Management (HCM) system.
• Contributing to continuous improvement of HR Services processes.
• Working with various systems to administer HR processes such as Taleo, Oracle HCM, Service now.
• Working with HR Operation stakeholders to identify and understand local business needs and seek specialist support from our Communities of Excellence teams where appropriate
• Working collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.

You’ll need to have:

• Experience working with HR systems and IT software.
• Attention to detail, providing accurate first-time resolutions.
• Demonstrates strong organisational skills and working effectively to deadlines.
• Previous experience of working in a similar environment or role in HR/Administrative capacity (or equivalent).
• Confidence and self-belief to provide advice and coordination of HR activity through effective communication.
• Strong interpersonal skills and ability to communicate clearly both written and oral.
• Demonstrates taking ownership of own continuous personal development.
• Demonstrates taking ownership of own continuous personal development.
• Ability to lead self and provide guidance to more junior roles.
• Digitally savvy and a competent user of MS Office.

You’ll also have:

• Experience of working for a large scale and fast paced professional organisation.
• Comfortable within a changing environment and ability to embrace, understand and utilise new technologies.
• Able to adapt to organisational change and priorities in a positive way.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.

We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.

Please remember the Employee Referral Scheme and if there are any talented people you can recommend, just click the button and use the ‘Refer a friend’ feature found within the relevant job.