HR Change Manager

JLL; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global real estate services firm seeks a dynamic HR Project & Change Manager to oversee large-scale transformational projects. This role emphasizes change management, project management, and communication strategies. The ideal candidate has significant HR change initiative experience and the ability to navigate complex organizational changes, delivering operational results effectively.

Qualifications

• Significant experience delivering complex HR change initiatives globally.
• Experience in leading change management for new system implementations.
• Ability to work pragmatically to deliver operational results.

Responsibilities

• Develop overall change management plan and approach.
• Lead & execute on all change management efforts.
• Document and communicate overall program change management status.

Skills

Change Management

Project Management

Financial acumen

Organisational change

Job description

Overview

We have an opening for an experienced, effective and dynamic HR Project & Change Manager to join our project teams delivering large, complex and multi-year transformational change projects ranging from new Technology/ System implementations through to Organisational change projects. We're looking for someone who has the experience and skills to operate across all 4 of the program disciplines: Change Management, Communications, Training and Project Management. HR Transformation work and experience within the HR space would be very beneficial for this role. Financial acumen is also beneficial for building business cases required for our projects.

Responsibilities

• Change Management
• Develop overall change management plan and approach
• Lead & execute on all change management efforts for the project & support transition to BAU at the conclusion of project
• Develop impact analysis for project changes in process, system, roles, behaviors, skills: Utilise content to inform detailed communication and engagement plans
• Define and assess key stakeholders, and create and execute stakeholder plan to actively engage key supporters and resisters
• Support planning and execution of adoption and sustainability plan to include measures of success
• Consolidate change risks across all workstreams and escalate to Program Sponsor and/or Program Manager as appropriate
• Consult and coach project teams in change management, sharing best practices and methodology used
• Identify and manage anticipated and persistent resistance
• Document and communicate overall program change management status and risks on agreed upon cadence
• Coaching project teams on change management and supporting on guidance for ad hoc projects as needed
• Project management
• Project intake, scoping and business case creation
• Project Timeline, project plan creation and tracking
• Development of Project Governance
• Project meeting management and action tracking
• Project documentation, maintenance and reporting
• Risk/Issue/ Decision identification and mitigation
• Communications
• Develop communications and engagement plans for the project
• Partner with the communication lead to support planning and execution of communication plans
• Provide guidance to project Communications on best implementation/engagement approach
• Supporting on the creation of collateral to be used with employees
• Training
• Develop training approach & documents where needed
• Support training efforts through providing input, document requirements and support/feed into delivery of training
• Create training collateral where required in collaboration with L&D teams
• Evaluate user readiness for project implementation

Core Experience

• Significant experience delivering complex HR change initiatives globally
• Not only deliver strategic change management approaches, but also be pragmatic in your approach and deliver operationally for the project too
• Experience in leading change management for new system implementations, organisational design changes and participating in projects across all HR CoE disciplines

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Project Management and Information Technology