HR Operations Manager

Swindon Borough Council; Swindon; On-site; GBP 49,000 - 60,000; Full time

Job summary

Swindon Borough Council is seeking an experienced HR Operations Manager to lead the HR Operations (Colleague Experience Centre) team and shape an outstanding employee experience across Swindon Borough Council. Reporting to the Head of HR, you will drive operational excellence in recruitment, onboarding, HR administration, employee relations support, payroll inputs, HR systems and compliance.

This is a full-time role (37 hours per week) with a salary of £54,495 p.a.

Responsibilities

• Lead the HR Operations (Colleague Experience Centre) team and shape an outstanding employee experience across Swindon Borough Council.
• Deliver high quality, customer focused HR services across recruitment, onboarding, HR administration, employee relations support, payroll inputs, HR systems and compliance activity.
• Use insight, technology and data to enhance performance, streamline processes and provide timely, pragmatic support for managers.

Job description

HR Operations Manager

Ref: 177387

Salary: £54,495 p.a. plus benefits

Please note: 3.3% national pay award increase to be applied in October.

37 hours per week

Swindon Borough Council are on an exciting journey to transform service delivery. We want our town to be the best it can be. Our ambitious vision in the new Swindon Plan is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that’s who we’re doing it for – the communities and businesses that make our town great. As part of the Council, you’ll support a friendly local authority making decisions with real impact. It’s all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you.

Your next role

We are looking for an experienced and forward-thinking HR Operations Manager to lead our HR Operations (Colleague Experience Centre) team and help shape an outstanding employee experience across Swindon Borough Council.

Reporting to the Head of HR, you will play a pivotal leadership role in delivering high quality, customer focused HR services across the entire employee lifecycle. Leading a team of HR professionals, you will drive operational excellence across recruitment, onboarding, HR administration, employee relations support, payroll inputs, HR systems and compliance activity.

As a member of the HR Leadership Team, you will have the opportunity to influence service delivery, workforce strategy and organisational improvement. You will use insight, technology and data to enhance performance, streamline processes and ensure managers receive timely, pragmatic support that enables effective people management.

This is an exciting opportunity for someone who enjoys leading teams through change, building strong stakeholder relationships and driving continuous improvement in a complex organisation.

You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act “for the effective performance of a customer-facing role”).

Your next package

Please see our Rewards and Benefits offer for more details.

As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance.

For Swindon to thrive in the future, we need to lay the foundations now. It’s why our regeneration and transformation programmes are already underway. So, you’ll be joining us at an exciting time on our journey. We’ll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we’ll achieve our vision of a prosperous, revitalised Swindon together. And you’ll be proud to say it was made better with you.

Please see our Vision and Values page for more details and our new Swindon Plan.

Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.

Your next steps

As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities. Read our statement of commitment to equality & inclusion.

For further information about the role please contact Laurence Adams, Strategic HR Business Partner on [e-mail]

If you are experiencing technical issues submitting your application, please email [e-mail]

Closing date: 30 August 2026

Interview date: W/c 7 September 2026