HR Operations Associate

Endurance Business Services Ltd. (UK); City Of London; On-site; GBP 30,000 - 42,000; Full time

Job summary

Sompo is seeking an HR Operations/Shared Services Coordinator to join our UK HR Operations team in London. The role supports the employee lifecycle, transactional HR processes, and Workday updates, enabling efficient onboarding and accurate records across the UK & Continental Europe footprint.

You will collaborate with HR Partners and Centers of Excellence, handling confidential information with discretion and delivering timely, customer-focused service in a fast-paced environment.

Qualifications

• Transactional HR experience across employee lifecycle.
• Ability to manage time and priorities in a fast-paced environment.
• Discretion handling confidential information.

Responsibilities

• Handle onboarding-related transactions: requisition postings, offer docs, background checks, new starter entry in Workday.
• Perform Workday updates (supervisory orgs, job roles, compensation) and employment/wage verifications.
• Provide support to Centers of Excellence and HR Business Partners on ad hoc tasks.

Skills

HR transactional experience

Time management

Customer service

Confidentiality

Workday

Microsoft Office

English communication

Tools

Workday

Microsoft Office

Microsoft SharePoint

Microsoft Lists

ServiceNow

Workday Help ticketing

Job description

Job Description Are you looking for your next opportunity? Sompo has a unique opportunity for a HR Operations/Shared Services Coordinator in our Human Resources team. We are seeking an HR Operations/Shared Services Coordinator to provide a full range of support on the essential functions of the HR team. The ideal candidate will have an interest in driving processes forward and ensuring the effectiveness of transactional procedures throughout the employee life cycle. This position reports to the HR Operations/Shared Services Manager and is part of our UK & Continental Europe HR Operations team, which is based in London. The position will primarily support our workforce based across UK & Continental Europe. Location: This position will be based out of our London, UK office. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers. Our business, your impact, our opportunity:

What you’ll be doing:

• Handling transactional procedures throughout the hiring process such as requisition posting, generating offer documentation, assisting with pre-employment background checks, supporting various facets of the onboarding procedure, and entry of new starters into Workday
• Completing ad-hoc Workday updates (e.g., updates to supervisory organizations, updates to job roles, compensation updates, etc.). and completing Employment and Wage Verification requests.
• Provide miscellaneous support to Centers of Excellence (CoE) and HR Business Partners and other ad hoc tasks as required.

What you’ll bring:

• Practical/ proven transactional HR experience with excellent time management skills, with a mind for customer service and sense of urgency.
• Proven ability to handle and maintain confidential information with discretion.
• Strong computer skills, including Microsoft Office; experience with Workday required.
• Excellent written and oral communication skills (English).
• Excellent attention to detail and organizational ability; assumes personal accountability for work output and team success and comfortable with operating in a rapidly changing, fast-paced environment.
• Preferred: Experienced with Right to Work procedures, proficient in Microsoft SharePoint and/or Microsoft Lists and prior use of a ticketing system such as Workday Help or ServiceNow.

At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees. Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance. We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents.

Below is a summary of some of the benefits we offer, which may vary depending on the country:

• Health & Wellness B enefitsRetirement & Savings Plans Global Parental Leave & Adoption Assistance Employee Assistance Program Tuition Reimbursement & Professional Qualification benefits

Who we are and what we stand for:

At Sompo, our shared purpose is to create meaningful value for clients, communities, and each other. We strive to foster a workplace where everyone feels respected, included, and empowered to excel. As a global organization, we embrace diversity and champion equal opportunity. Guided by our core values-Accountability, Agility, Collaboration, Development, and Integrity-we build trust and support one another to achieve our goals worldwide. Life at Sompo page Our values come to life in how we hire and grow talent. Employment decisions are based on qualifications, merit, and organizational need, and we strive to ensure equitable access to opportunities so everyone can do their best work.

Because when you choose Sompo, you choose The Ease of Expertise.

We are Sompo, a global provider of commercial and consumer property, casualty, and specialty insurance and reinsurance. Building on the 137 years of innovation of our parent company, Sompo Holdings, Inc., Sompo employs approximately 10,000 people around the world who use their in-depth knowledge and expertise to help simplify and resolve your complex challenges. Sompo International Holdings Ltd., a Bermuda-based holding company, together with its consolidated subsidiaries, operates its global property and casualty (re)insurance businesses. Sompo International Holdings Ltd. is an indirect wholly-owned subsidiary of Sompo Holdings, Inc., one of the leading property and casualty groups in the world. Shares of Sompo Holdings, Inc. are listed on the Tokyo Stock Exchange. To learn more please follow us on LinkedIn or visit sompo-intl.com.