Claims Data Analytics Lead

Sompo Holdings, Inc.; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Health & Wellness Benefits

Retirement & Savings Plans

Global Parental Leave & Adoption Ass

Employee Assistance Program

Tuition Reimbursement & Professional资格

Job summary

Sompo Holdings, Inc. in London is seeking a Claims Data Analytics Lead to support the UK Claims strategy and data roadmap, developing analytical products and delivering regulatory, portfolio, and operational reporting to drive real-time business decisions.

The role emphasizes building self-service reporting tools and elevating data literacy within UK Claims, collaborating to improve performance, customer outcomes, and processes across the function.

Qualifications

• Experience working in Financial services analytics.
• Strong data visualization and reporting skills.
• Experience with regulated environments and data governance.
• Ability to extract insights from complex data sources.
• Proficient in creating self-service analytics for business users.

Responsibilities

• Develop analytical data products to monitor KPIs for UK Claims.
• Deliver MI & Analytics change priorities for UK Claims.
• Create self-service reporting tools to enable real-time decisions.
• Educate UK Claims teams to build data literacy and capabilities.
• Produce regular statistical claims information for Portfolio and Risk Managers.
• Guide teammates to share knowledge and best practices.

Skills

Tableau

Power BI

SQL

Python

Excel

Data analytics

Tools

Tableau

Power BI

SQL

Python

Excel

Job description

Job Description

Are you looking for your next opportunity? Sompo has a unique opportunity for a Claims Data Analytics Lead in our Claims Operations team. Claims Data Analytics Lead supports and executes deliverables in line with UK Claims strategy and Claims data roadmap, provides analytics and insights to drive continuous improvement across claims operations. The role is responsible for developing effective analytical products to ensure all regulatory, portfolio, and operational reporting is accurate and delivered within required timelines.

Location: This position will be based out of our London office.

We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.

Our business, your impact, our opportunity:

What you’ll be doing:

Claims data & analytics strategy

• Develop analytical data products and outputs to monitor and report on Key Performance Indicators for UK Claims.
• Contribute to the delivery of MI & Analytics change priorities to meet and deliver against UK Claims priorities.
• Develop self-service reporting tools to support the delivery of management information to improve productivity and help to drive real-time business decisions.
• Support the education and skills of others within UK Claims, to generate a data first mindset and skills that enable advanced data literacy within claims portfolio management.

Policy, Process and Procedures

• Ensure awareness of and compliance with regulatory and legislative requirements.
• Ensure compliance with internal policies.

Environmental Awareness/Customer Focus

• Develop and maintain stakeholder relationships across UK Claims and other functions within Sompo.
• Support the development of data led insights that raise awareness of performance, customer experience, and claim outcomes.

Technical Performance

• Support the UK Claims function in the production of analytical and insight driven products and outputs.
• Produce regular statistical and analytical claims information to Portfolio and Risk Managers and Senior Management to enable effective monitoring of Claims.
• Act as a referral point to other members of the UK Claims Operations team on specific tasks or in the absence of appropriate Head of role owner.

People Management

• Acts as a point of reference to guide and advise others to ensure the sharing of knowledge and best practice.
• Supports others in the team where appropriate to assist in the achievement of their objectives.

What you’ll bring:

• Experience working in Financial services industry would be advantageous.
• In depth experience of working in data and analytical environment.
• Extensive and relevant knowledge of the demands of an analytically focused role.
• Extensive experience of working with and extracting data from systems and analytical tools.
• Experience of working within a highly regulated environment.
• Genuine interest in process improvement and generating efficiencies.
• Understanding technical claims handling would be advantageous.
• Proficient in data visualisation tools (Tableau, Power BI).
• Proficient in MS Excel.
• Working knowledge of SQL.
• Knowledge of Python would be advantageous.
• Strong interpersonal and communication skills.
• Good organisational skills.
• Able to work independently.
• Able to manage conflicting priorities to achieve deadlines.
• Ability to collaborate effectively within a team environment.
• Strong attention to detail.
• Strong Investigative skills.
• Able to produce detailed reports and analytical packs at various levels.

At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees. Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance. We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents.

Below is a summary of some of the benefits we offer, which may vary depending on the country:

• Health & Wellness Benefits
• Retirement & Savings Plans
• Global Parental Leave & Adoption Assistance
• Employee Assistance Program
• Tuition Reimbursement & Professional Qualification benefits

Who we are and what we stand for:

At Sompo, our shared purpose is to create meaningful value for clients, communities, and each other. We strive to foster a workplace where everyone feels respected, included, and empowered to excel. As a global organization, we embrace diversity and champion equal opportunity. Guided by our core values—Accountability, Agility, Collaboration, Development, and Integrity—we build trust and support one another to achieve our goals worldwide. Life at Sompo page Our values come to life in how we hire and grow talent. Employment decisions are based on qualifications, merit, and organizational need, and we strive to ensure equitable access to opportunities so everyone can do their best work.

We are Sompo, a global provider of commercial and consumer property, casualty, and specialty insurance and reinsurance.

Building on the 137 years of innovation of our parent company, Sompo Holdings, Inc., Sompo employs approximately 10,000 people around the world who use their in-depth knowledge and expertise to help simplify and resolve your complex challenges.

Because when you choose Sompo, you choose The Ease of Expertise.

Sompo refers to the brand under which Sompo International Holdings Ltd., a Bermuda-based holding company, together with its consolidated subsidiaries, operates its global property and casualty (re)insurance businesses. Sompo International Holdings Ltd. is an indirect wholly-owned subsidiary of Sompo Holdings, Inc., one of the leading property and casualty groups in the world. Shares of Sompo Holdings, Inc. are listed on the Tokyo Stock Exchange.

To learn more please follow us on LinkedIn or visit sompo-intl.com.